About Lemonade

Are you being asked to reduce training costs and speed up time to proficiency while your learners demand new enhanced training experiences?  This award-winning platform, Lemonade LXP, solves all of that with addictive microlearning.  Unlike traditional learning systems, Lemonade drives distributed practice so learners master the skills they need to succeed at a record pace.

What are you waiting for? Drink the Lemonade!

Lemonade provides its services on an annual subscription basis and provides support via an online help desk.


Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Lemonade

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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December 2019

Chris from TD Bank, America's Most Convenient Bank

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2019

An outstanding platform, that makes it fun, while making a serious impact

We've found the platform's agility and ease of both content development and deployment significantly differentiate it from our traditional L&D platforms. We're tasked with engaging a large, dynamic employee base that is face to face with Customers during most of their day (so when we block time for learning, it needs to be impactful). Lemonade gives us the ability to support major change management events with robust learning experiences, and also support more tactical content for niche, or unexpected needs with same week, even same day turnaround. Large or small, Lemonade has become a crucial tool in our ability to service Customers and meet growth goals. Lemonade's support team at LaunchFire is an outstanding bunch to work and partner with.

Pros

The ease of high quality content creation and rapid deployment - its genuinely a cinch with Lemonade.

Cons

No significant cons, Lemonade is an excellent platform.

Reasons for Choosing Lemonade

Our experience with earlier version of Lemonade proved that the platform offered needed value. Coupled with the new capability sets, and LaunchFire's ability to support our business at scale, we chose Lemonade and have been very satisfied with its performance.

Response from Launchfire

Replied December 2019

Thanks, Chris! Your review made our day.

February 2020

Kendall from PlainsCapital Bank

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Awesome system for training!

Overall, I think this is going to be a great way to supplement our training material. I am really excited that we will be able to use this as a training tool that will touch not only our new hires that have just come through training class, but also our veterans that may not have been through traditional training in a long time. It's something fun and different for them. I think the "game" aspect, especially the leaderboard, will really appeal to our trainees and hopefully stir up some friendly competition.

Pros

I have been using Lemonade as an Admin for the past several months. In my role in the training department of a bank, I've had experience building training content in several different platforms over the years. Lemonade has been one of the most user-friendly ones I've ever worked with. Once I was shown how to get around the program once, I was able to jump in there and start building our courses. Definitely my favorite parts are the ease of use of the program, the look and feel of the games (very fun, true "game like" feel), and the helpfulness and friendliness of the support team we have at Launchfire that has really taken the time to help us with any question or need that we've had along the way.

Cons

I don't have many cons, if any. The one thing that I think was the trickiest to understand for me was how to build the Scenario type steps - mostly just understanding how the points and weights work between each response. I also kind of wish there were a few more character people to choose from in the scenarios and more faces available on the characters (expressions). I noticed that a few of them don't really have a super obvious happy/excited face as an option (unless I just missed it). On some of the responses I've built, I like showing them with the really obviously upset face and would also like to have them look really obviously excited in some cases.

Response from Lemonade

Replied February 2020

Wow! Thanks for the detailed review, Kendall. Reviews like these make us high five.

January 2020

Tommy from Vancity

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

January 2020

My review

Pros

Fun for testing, post training, if an assessment is required anyway

Cons

the high end rewards are too high and impossible to get realistically

Response from Launchfire

Replied January 2020

Thanks for sharing your experience, Tommy. Feedback helps us make Lemonade sweeter.

November 2019

Colin from Vancity Credit Union

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Making learning fun (and more effective)

Pros

This platform was easy to implement and has truly revolutionized how our staff learn. I really like the narrative component of the learning environment - which adds a layer to the learning experience that can be used to highlight the values and purpose of your organization in a creative way. The leaderboard also adds an important and impactful component of competitiveness to learning.

Cons

Honestly, since implementing I don't have anything negative to say about the software.

Response from Launchfire

Replied November 2019

Thanks for taking the time to leave this sweet review, Colin!

November 2019

Jaime from New Level Partners

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Amazing Platform for Learning and Gaming Needs!

We love lemonade! Our client was looking for a fun way to engage their learners through a game-based platform and Lemonade delivered everything we wanted and more. It's easy to customize the game and there are so many cool choices for questions, simulations and role-play scenarios. Learners loved the leaderboard and competition was at an all time high. Our client was thrilled with the results. We are already planning our next game using Lemonade!

Pros

There are so many great features about Lemonade! It's an easy to use, fun and engaging platform. The game itself is customizable and the platform offers a wide variety of learning activities - different question types, simulations and role-based scenarios. The customer service is also outstanding.

Cons

I don't dislike anything, this platform has all the features we wanted for our gaming needs!

Response from Lemonade

Replied February 2020

We're so grateful for your kind words, Jaime. Thank you for sharing your review with us!

October 2019

Amanda from New Level Partners

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great Company to work with! Love this Product

We are using this platform for a few of our clients to run games and reinforce learning. So far everyone has loved it! Many benefits to this platform including: ease of use, fun, engaging, encourages competition.

Pros

Lemonade is a wonderful company to work with. They have a fun and exciting product. They are always super responsive and helpful. We will continue to work with them and use their platform.

Cons

I did not dislike anything, great product

Response from Launchfire

Replied November 2019

Thanks for the wonderful review, Amanda!

February 2020

Jennifer from HTH/PCB

Company Size: 501-1,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

You cannot go wrong with this company.

We are solving a need for continued training for the employee at their branch. This cuts down on travel costs and being short staffed at the branch for training purposes.

Pros

This software is extremely user-friendly. The steps are easy to understand and implement on your own. If you do run into a step that you do not understand, the Help icon will be your friend. You can search on your own or chat with a Lemonade rep. I've never had unanswered questions after using the Help feature.

Cons

So far I have not found anything I haven't liked.

Response from Lemonade

Replied February 2020

Thanks for the glowing review, Jennifer!

December 2019

Erica from Bank of the West

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2019

Thirsty for Lemonade!

Our company does not have any current training for our digital products so we are implementing Lemonade for our branch and contact center employees. We hope to get our folks interested in learning and making them digital advocates for our bank.

Pros

Lemonade is a refreshing change of pace from the traditional, page turning training that most companies offer.

Cons

I wish there was a bit more customization. For example, I would like to be able to remove/disable the grading system.

Response from Launchfire

Replied December 2019

Glad we could quench your thirst! Thanks for the thoughtful feedback, Erica.

February 2020

Amber from PlainsCapital Bank

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

One of the best Products

Pros

I think the fact that the activities are already built.

Cons

I dislike the fact that the scenarios step is so complicated.

Response from Lemonade

Replied February 2020

Thanks for taking the time to review us, Amber.

January 2020

inder from VANCITY CREDIT UNION

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

GAMIFIED LOVE!

Pros

its so easy to use and mot importantly fun

Cons

I wish the video stopped paying it would automatically close on its own and go back to the home screen

Response from Launchfire

Replied January 2020

Glad you enjoyed your sip of Lemonade!