About MATRIX LMS

MATRIX LMS is a cloud-based learning management system (LMS) designed for businesses that offers course authoring, skill tracking, social learning, assessment, e-commerce, and more.

MATRIX LMS helps businesses create a custom platform, as well as organizations for each department and a network of sites. Instructors can create different types of courses such as self-paced, instructor-led and microlearning. The solution also features curriculum management which ensures that the designed courses cover all the competencies in the curriculum. Users also have analytics, reporting templates and custom reporting tools at their disposal to keep track of training progress.

MATRIX LMS also includes automation, gamification, adaptive learning and compliance for t...


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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of MATRIX LMS

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(13)

13

3 stars

(2)

2

2 stars

(0)

0

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

February 2019

Tony from vetr

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Fantastic all rounder solution

Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.

Pros

We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.

Cons

For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.

September 2018

Donna from American Eagle Financial Credit Union

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2018

Overall great product, not so admin friendly

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

Response from CYPHER LEARNING

Replied September 2018

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

October 2016

James from ROCK Insurance Group

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Very good training portal

I use this training portal in my day to day work for an insurance broker that has to have over 2,000 sales staff fully trained. The portal allows me to easily create organisations, classes, lessons, modules and students and combine them all to create structured learning that is easy to track, easy to report on and all for an affordable monthly cost. The support forum is a great place to raise any issues and there's always someone available to answer any questions I have. It's not perfect and is still improving each month, but it allows me to do my job more efficiently and does a lot of heavy lifting that I would otherwise have to do with spreadsheets and time that I don't have.

Pros

Ease of use, customisable aspects.

Cons

Some issues embedding videos, but support forum is a big help with this.

October 2019

Justin from Lancaster Bible College

Company Size: 201-500 employees

Industry: Higher Education

Review Source


Ease-of-use

5.0

Functionality

5.0

October 2019

Matrix LMS

Pros

Matrix LMS is a great entry into corporate learning platform approaches. For the type of LMS, there truly are a great variety of features. Automation also played a major role in our consideration of this product.

Cons

Had some difficulty in setting this up as there was a lack of documentation (the support forum seemed to be a good source of insight, however).

May 2018

Anonymous

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

2.0

May 2018

Good for starters, but has a long way to go...

Lots of storage space and content library for adding the same resources to multiple courses. Learner access constraints.

Pros

It's great for school use as long as instructors know how to use it. It's got all of the basic functions and great dynamic user access capabilities.

Cons

Configuration items are very non intuitive - it takes so long to figure out at what level do I need to visit the configurations to make changes to a course. The text editor is also limited, as are the media types available.