About Schoox

Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses.

Available online or via mobile app, Schoox allow users to create custom-branded academies that house company content including videos, images, lectures, documents, exams and third-party coursework.

Schoox also features compliance management, which ensures that the course material is consistent and compliant across multiple stores, states or countries. Managers are able to create new courses via drag-and-drop dashboard and assign coursework to the entire team,  or specific groups.

As employees move through their coursework, managers can track individual progress, monitor exam results and identify opportun...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

39 Reviews of Schoox

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(14)

14

3 stars

(2)

2

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

March 2019

Nathan from Raising Cane's (Dropping Bird, LLC)

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Schoox is your one stop shop for a GREAT LMS!

They were great with any questions I had and it was compatible with multiple external programs to develop LMS content.

Pros

I had limited experience using an LMS program, let alone developing the content from scratch for my prior company. Having now seen it utilized in another company and how they use it, I can see the many, many features it offers.

Cons

With anything new, I was confident that it could offer more that what I was aware of at the time. So it was frustrating not knowing the 'higher level' offerings right out of the gate. So it wasn't a true dislike to the program, but more of "I wish I could have known more about it out of the gate" to use it better.

August 2019

Daniel from Legion Brewing Company

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2019

Great software but not for the novice.

Schoox has been great for us overall. We have used it primarily for onboarding new hires up to this point, but we will eventually build out more continuing education modules within the system. It definitely took some time to figure out how to use, but the Schoox staff was great and always available. Our initial training with them was a screen share session followed by many phone calls and emails. Anytime we have a question they will always eagerly provide assistance. The HotSchedules integration was a huge selling point for us and has been great.

Pros

Schoox is full of features and functions like tracking and reporting, but the best thing we liked about Schoox is its complexity and ability to grow with us as our company grows. We can make it as small or big as we want it. It also integrates with HotSchedules which was a huge selling point for us.

Cons

When we decided to formalize our training program, I was tasked with the initial build-out. I am by no means a Learning and Development Manager, so I had a hard time figuring out how to use Schoox. We had played around with Talent LMS and I found it to be much simpler for the novice yet not as customizable as Schoox. The final choice to go with Schoox came from us understanding we needed to hire a L&D Manager eventually who would know how to use it better than me, which we did. Now all is well, but be warned this is not likely a software that can be learned casually by a novice.

Reasons for Choosing Schoox

We chose Schoox for two main reasons. 1) HotSchedules integration was a big selling point. This feature allows you to sync your employees from HotSchedules to your Schoox roster. If you're in a high turnover business (our restaurant employees over half of our employee base), this makes enrollment into Schoox so easy. 2) The depth of what can be done in Schoox is impressive if not a little daunting at times. There are so many features that we haven't even started to touch. Everyday we find some amazing new thing we can do that we never saw before and if you ever want to learn more about it, there are tons of training modules on how to use features within Schoox.

May 2018

Brice from Upsell Group, LLC

Company Size: 501-1,000 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Easy to use, but lots to master

Great system as long as you either have a learning direction and philosophy established or are open to whatever the consultant you hire to implement suggests. Not great for those who have a wishy washy learning vision or indecisive team.

Pros

End user interface is clean and easy to navigate through. The mobile app is one of the better LMS mobile apps around. Our employees did their training primarily through the application on their mobile devices. Approximately 85% mobile adoption. A really nice feature is the ability to set parameters around hourly employees and when they can access the system. We have a large hourly workforce and it is nice to be able to restrict access to the learning content to work hours or to be able to give each team member a bucket of paid off hour time to use to learn. This feature alone helped us incentivize growth and development learning while staying compliant with labor laws and finance liked it for budgets. Out of the box reporting was simple and basic, but it had a built in Google analytics connection. We just connected to our Google analytics account and aggregated the data into our BI tools for advanced reporting. Administration was simple and straight forward, but had lots of features that someone truly creative could run with. We ran a our company-wide mentoring program through the system. It also connects with quite a few HRIS systems so our team members where always up to date. I would recommend and use again. Has an excelent content store for easy purchase and download of "filler" content.

Cons

The organizational set up takes a bit to get used to, but once you are it is not overly complex. You mind as well turn off the search bar feature. You have a better chance of asking a magic eight ball where to find specific content. You will not need the search feature if you build your learning content correctly and use smart tagging conventions. E.G bundle content into courses and courses into curriculum, On-boarding, or career development. Our motto became "no content left behind" If its not in a course its not in our system.

June 2019

Henry from Hair Club

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

June 2019

Future Potential, But Painful Present

Our organization is truly attempting to incorporate and adopt a culture of learning. I fear we are in jeopardy of compromising our efforts due to our inability to rely on Schoox to perform effectively. I believe if the technical issues could be resolved, we can still leverage Schoox to achieve our mission. There have been many things that I have found that I love about the Schoox system. I truly would love to have a long term partnership, but the problems are currently outweighing the benefits.

Pros

The user interface is pretty good. Our users love how easy it is to navigate the system. Most tasks are pretty simple to complete. Re-versioning content is a breeze! As long as you have a clear vision for your organization's hierarchy and content layout, you will be able to effectively set up the system.

Cons

Support is very bad! We have had bad experiences with notifications and recently I received a notification that I was terminated from our academy. I also received a notification that a former employee has added me to our academy, but I am still receiving error messages when I attempt to access. I have now been unable to access the system and have had no immediate assistance from any of my support channels. Needless to say, as a super admin in the system and the Training Manager of the organization, not being able to access the system is a MAJOR problem. Although the user interface is very nice, administration tasks are inconsistent at best. I don't like having to depend on the Schoox team to fix and adjust things on the back-end. Quite honestly, I am concerned with the systems integrity and I am not fond of other entities have 'back door' access to our system.

June 2016

Joshua from Five Guys Enterprises, LLC.

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

We get to say "Yes, we can do that!"

Long story short, we are a large quick-service restaurant chain and were unhappy with our LMS provider and looking for a change. Our old system was archaic, difficult to use, and the reporting wasn't serving our needs. During the search for a new vendor, schooX was the only one that said in their presentation that an LMS should be "elegant" and that really caught our attention because at the time we felt that many providers didn't "get it" that systems should be easy to use for all users. We've been on schooX for a year now and so far it has been a fantastic system to use. Everything from the technical capabilities to the administrative functions make it a breeze to implement training quickly. From an instructional design perspective it is very easy to push courses out to learners and the built-in assessment engine has allowed us to get away from SCORM which has always been a headache. Overall the system is also easy to administer and the majority of our questions we receive in tech support are clerical and really have nothing to do with schooX. When we do have an issue though the schooX support team is very responsive and works on resolutions quickly.

Pros

In no particular order: - Depth of reporting, you can slice and dice information in many different ways directly in the system - Dynamic 3D reporting structure, we're a large company with a complicated franchise structure and schooX was the only one able to actually replicate our org structure - Easy to administer from an enterprise perspective. We have about 31,000 users and can support the system with less than 40 hours a week - Constant development on new features. The schooX developers actively listen to their clients and work to implement features that would make the system better to use. - Friendly support staff - Rapid rapid rapid!! creation of courses. As long as you have your content ready to go (be it SCORM, PDF, movie files, PowerPoint presentations, websites, etc.) you can very quickly stitch them into a course with each piece of content serving as a lecture. You can then go into the quizzing engine and create some nice assessments to go along with them. - The best thing is we get to say to our departments/learners "Yes, we can do that!" when it comes to training. So many times in the past we had to say "No, we can't push training to just this group or have this feature because of X Y Z." With schooX we can find a way to do just about anything. - Mobile learning is very simple with the schooX app

Cons

Originally when we adopted the system they didn't have all of the enterprise features that we needed such as marking courses complete, merging users, and daily user imports. They have fixed these and continue to implement new features which is good.