About Spoke

Spoke is a cloud-based social learning management system (LMS) designed to help enterprise organizations manage training by providing tools and data needed for employee engagement and training in a single platform.

Admins can create personalized learning experiences for every user from any type of content and use Spoke’s dashboards, reporting APIs and optional business intelligence reports to measure the training impact on business goals.

Learners can access Spoke from any device, and they’ll only see content that’s relevant to them based on their role. Spoke uses social learning to drive collaboration, real-world gamification to keep employees motivated and integrated communication tools to share training-related news and important ...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic)

11 Reviews of Spoke

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

May 2018

Tom from Galileo Learning

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Spoke has been great for our organization because it so intuitive for users and admins alike.

They have been amazing partners and they have a product that fits the needs of small to mid-size businesses. Their UI is also designed for the millennial workforce and works to create a very smooth and intuitive learning experience.

Pros

The system is sleek, simple, and just works. There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system. As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users. Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team. They are the best and most supportive vendor we have ever worked with. From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org.

Cons

Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap.

September 2019

Kristin from Willamette Dental Group

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Spoke Review

Spoke has been a wonderful company to work with from vetting to current implementation. Their staff is friendly and always willing to work out any solution to any problem or suggestions we may have.

Pros

Spoke LMS replaced our very antiquated and clunky LMS about 2 years ago. It has been a wonderful addition to our company not only for course access but discussion board and community interaction. The Spoke customer service has been amazing. We've asked for tailored features and all of our needs have been met. They are constantly upgrading or adding new features that we can access and use with our learners. Uploading and managing courses is easy and user-friendly. The users find it easy to browse for courses, access resources, and post on the community discussion boards. The user interface is sleek and clean and very user-friendly.

Cons

We have found that the Spoke LMS has been exactly what we need for our learners.

Reasons for Choosing Spoke

Spoke's sales team were super helpful and accessible. The features Spoke offered were exactly what we needed at the time of implementation. We've continued to grow and Spoke has supported us with that growth with new updates and customized needs.

November 2020

Harrison from UZURV

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

November 2020

We use Spoke for an LMS and find it very useful

Overall the Unboxed team has been helpful and Spoke definitely solved a very large need for us and our contractors in terms of job training and continuing education.

Pros

I like that Spoke is customizable and we were able to adapt it to a very unique need for job-training for candidates from around the country.

Cons

Having only 24 hours for our new users to login before their link expires leads to quite a few password lock-out and reset situations, which the Unboxed team told us was our responsibility to troubleshoot. We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option. The "Start Over" option also resets course progress for our users, which can lead them to lose access to our business unknowingly. They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident.

November 2020

Sydney from Lee Enterprises

Company Size: 5,001-10,000 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Great Customer Service!

Pros

I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title. It's nice to also have the ability to upload content in several formats. The best part of Spoke is the customer service. They are incredibly responsive and quick to hop on a call where need be.

Cons

The system takes a little while to get used to and understand which aspects effect others within the system. With that being said, customer service is always quick to provide tips and tricks where needed.

May 2018

Natalie from Willamette Dental Group

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Just what we needed

Pros

One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us. The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year.

Cons

We are still growing into Spoke, so the only concern would be to have it continue to grow with our needs. So far, Unboxed has been extremely responsive to our needs as a company. They are very open to requests for updates to Spoke and have already implemented several of our requests.