Craftybase
About Craftybase
Craftybase Pricing
Craftybase is offered across four pricing plans, outlined below. A 14-day free trial is available, and a discount is given for annual commitments. Studio - $39 per month (billed monthly) Indie - $79 per month (billed monthly) Business - $119 per month (billed monthly) Growth - Custom quote for individual business needs
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Craftybase
1 - 5 of 176 Reviews
Janice
Health, Wellness and Fitness, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Craftybase Review: Is exactly what I was looking for
Michelle
Verified reviewer
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
It's what every artisan needs
Once I understood that it takes time and effort to start using (and then keep using) Craftybase, it became much easier to run my business. I actually let Craftybase run ME. The customer service is top-notch (although I do wish they didn't run on UK time) and I'd be lost without it.
PROSI love this software because the developers understand how a small manufacturing business works. They don't load you down with confusing features - just what you need when you need it. It has helped me get completely organized with raw materials, track all production, determine pricing and just basically keep everything straight. If you're a maker and you're not using it, you need to be.
CONSI sometimes feel the software tries to be all things to all people. I really don't see why the accounting aspects are necessary and feel they are sometimes lacking.
Katie
Arts and Crafts, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Excellent product for crafters
Craftybase let's me get an accurate picture of what actual COGS I'm selling are, and makes it easy to track inventory consigned over multiple locations. Responsive customer support, too.
PROSAbility to integrate with other platforms and easily track sales and expenses. Actually costing out to get COGS is definitely high on the list.
CONSThere are some limits to reporting - there are some improvements that can be made in that area.
Reason for choosing Craftybase
Easier to navigate, integration with multiple sales channels.
Anne
Luxury Goods & Jewelry, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2023
Great product but terrrible customer support
None, I was hoping to use it as an essential took to keeping out business in check. I don't know how but if you look at programs like Shopify - they offer such great support and for the same price. I believe you could offer better support if you could grow your business but how fast is the business growing if you have people like me just giving up.
PROSI loved the fact that it had all the categories I needed to keep up with production and material use.
CONSWhat I didn't like is the 24 to 48 hours to get a response and the fact that the data base goes down. I have a small team. Having to wait 24 to 48 hours to sort something out isn't feasible. We kept just going manual and I finally decided the time required to keep it up to date just wasn't worth it if we kept having stumbling blocks.
Reason for choosing Craftybase
Looked like it would satisfy all our problems. And honestly it would have if we had the support we needed.
Reasons for switching to Craftybase
Couldn't get the customer support we needed when we needed it.
Janice
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Didn't take long to learn, and help was easily available
So far, I am loving Craftybase. It is exactly what I was looking for for my business to help me streamline and be able to order materials more efficiently, make components and products more efficiently and be able to add expiry dates/lot #'s to track. The more I learn, the better it gets. I have to say that I am also very impressed with the customer service as each time I have needed to contact them for any questions or issues that have come up, they have always answered within the timeline that they have laid out in their response emails, and they have asked pertinent questions to help figure out how to solve my problem.
PROSI like how there was a checklist available to help on where to start. I have reached out to the support desk a few times and have had great help and I didn't have to wait long for someone to answer my questions. I love the quick at-a-glance dashboard that shows me my products and materials and stock levels as well as the graph that shows profit margins and expenses.
CONSI would really like to be able to delete products that I no longer have (discontinued) to sell instead of only being able to archive them.
Reason for choosing Craftybase
Craftybase was exactly the type of database that I was looking for, on top of the free trial, the price was fairly reasonable.