Used the software for about 2 years, was impressed with the ease of implementation and its features. Pros: Cost-effective, user friendly and easy to learn and customize, great document control module, all other modules very good. Mass import is also very helpful. Outstanding customer service, too. Cons: Not the greatest reporting (you still need to export to Excel and make your own charts, and there are some limitation on how much you can customize your forms), but overall great software

We started using this 2 years ago. It functions fine as an off server storage site. It is simple to upload documents and is nice for revisions. The problem starts when trying to ensure that you have seats for all employees so that they have access to the Forms, policies, and PRP's. You don't have a dash board to show open CAPA's or to set any deadlines with reminders for the process owners. It's not interactive to help you organize with your departments. Most of what it offers can be maintained on a share file within a company at no additional expense.

Easy to upload documents and make revisions

Not interactive. Have to assign seat for each employee so that everyone has access. No reminders when due dates are approaching. No trending reports can be generated from any information placed on ISOxpress.