LaunchNotes
About LaunchNotes
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Most Helpful Reviews for LaunchNotes
1 - 5 of 19 Reviews
John
Verified reviewer
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Indispensable tool for getting to product-market fit
I was very happy with it, it filled a previously missing piece in our customer engagement stack, and it undoubtedly increased our NPS score with our customers by giving us such clear and high quality communication channels with them.
PROSWe gathered very high quality feedback on our roadmap and release planning via LaunchNotes. It helped us to prioritize the right things with our customers, and clearly communicate what was going on with our product to them. It was a great two-way communication channel between us and our customers, and it proved to be indispensable to us as we grew our customer base.
CONSEarly on it lacked some features and functionality, and so we had to buy other tools to fill the gaps. Over time we wound up replacing these tools with LaunchNotes as the product developed more.
Reason for choosing LaunchNotes
LaunchNotes was more targeted towards our specific use case and was operated by our product development team (and not a marketer)
Reasons for switching to LaunchNotes
Productboard was overly bloated with features we didn't need, it lacked some key integrations, and it was way too expensive
Aurelien
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Easy to use
We use launchnotes to share feature deliveries with our customers when they occur. This is not the type of content we would include in our marketing comms, as it tends to be quite functional. Launchnotes provides the consistent and expected space to do so.
PROSLaunchNotes is easy to get your head around and navigate. The product is simple, yet very powerful. It's really well suited for maintaining and sharing your delivery roadmap with your customers. The announcements feature is straightforward, You can maintain a delivery roadmap for multiple products and also by theme, which is helpful as some deliveries might touch multiple products.
CONSThere is nothing that I dislike about it. Its pretty straightforward. We're underutilizing it.
Ingar
Verified reviewer
Events Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2024
Easy to use tool
How easy it is to use and integrate on my own sites and services. Really a good to that I can reccomend for anyone.
CONSNot much, I for the most part like the product a lot.
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great experience using launchnotes to communicate product roadmap to internal teams
-Intuitive, easy to use and dynamic solution for communicating about product development -The roadmap is visually engaging. It's suitable for sharing both internally or externally -Helps to establish and maintain a culture of transparency and openness and keep everyone aligned on product goals and timelines. -Integrates with Jira, providing real-time updates from the development team that can be incorporated into the roadmap. -It's customizable so we can tailor the roadmap to specific project needs & audience preferences.
CONSHave so far had a really good experience w/ the product and team!
Shar
Computer Software, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Must have PMM/PM tool
Before LaunchNotes, we were dependent on our monthly Customer Newsletter and CSM team to effectively communicate our product releases. This was challenging from a resourcing and consistency standpoint. Since implementing LaunchNotes, all 3 sides of our marketplace have a clear understanding of what's releasing, when, and how it changes their workflows. Additionally, it's been a huge beenfit for our internal teams to use as a scalable asset to teach customers about what's new in the product.
PROSSimplicity and overall functionality of the product
CONSNothing to note that I don't particularly like