ProductLift

RATING:

4.9

(7)
Overview

About ProductLift

ProductLift is a product feedback management software. It is designed for product managers and teams at technology companies. ProductLift centralizes all customer feedback in one place. Product managers can then create Roadmaps to prioritize feedback based on importance to users and impact on key business goals. Users who provide feedback are automatically updated on the progress of their suggestions. ProductLift is highly customizable to meet the needs of any organization. Options include white labeling, private portals, custom domains, and more. Support is available to help configure ProductLift and provide guidance on best practices for managing user feedback.

ProductLift Pricing

Free plan: 1 portal with 1 team member (=admin) Pro plan: 1 portal with 10 team members Business plan: 1 portal with 25 team members Agency plan: 5 portals with unlimited team members

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Available

Dashboard view of customer feedback
Slide 1 of 4

ProductLift Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ProductLift

7 Reviews

User Profile

¿¿¿¿ Timothy

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

HOLY.... This tool is absolutely amazing!

PROS

I loved everything about it! But mostly the fact that the UI fit our brand. It was a perfect match.

CONS

There is nothing really that we disliked. In all honesty. We have made some change suggestions and they were taken to heart and were actually already working on them!

Vendor Response

Hi Timothy, Thanks a lot for your amazing review! Ruben

Replied December 2022

Louis

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

I recommend

PROS

ProductLift and Ruben have been absolutely fantastic.I asked for a specific SSO feature to match/improve on his competitors and Ruben published an update with the exact solution discussed within two days.He is open to any and all suggestions relating to an improved product and lives his product mission by creating a customer-driven platform.

CONS

There are a couple of bugs but once noticed, the founder is very responsive in fixing any issues

Vendor Response

Hi Louis, Thanks a lot for your great review! Ruben

Replied December 2022

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

A simple, yet powerful roadmap tool.

PROS

It is a tool to build your product roadmap in a simple way. It is quite easy to build and manage using the system.

CONS

Difficult to manage multiple workspaces due to the way it was designed.

Vendor Response

Thanks a lot for your great review! Ruben

Replied January 2023

User Profile

Ulmeanu

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A good product!

Productlift solved a problem I had: I had to contact the subscribers on my saas platform and always let them know what was new and, more than that, they had to see what my future intentions were (roadmap ).And I did the 2 tasks above very easily through Productlift. It is a simple to use application that does its job admirably well.I recommend!

PROS

It is a simple to use application that does its job admirably well.

CONS

Authorization with social accounts does not work very well

Vendor Response

Hi Ulmeanu, Thanks a lot for your amazing review! I will reach out to you to solve the social accounts issue. Ruben

Replied December 2022

Mohamed

Computer Software, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Intuitive Ideation and Roadmap tool

Excellent and improved workflow

PROS

Voting and team collaboration are one of the determining factors I chose productlift

CONS

Not applicable. All works as advertised.

Reason for choosing ProductLift

Functionality and pricing

Vendor Response

Hi Mohamed, Thanks a lot for your review. Ruben

Replied December 2022

User Profile

Ayyappa

Verified reviewer

Computer Games, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Affordable and great functionality

We use it frequently for four of our products and it does the job right!

PROS

We are currently using ProductLift for four of our products and our users love it. The UI is clean and easy to navigate. Functionality is good enough and would love to see more updates soon!

CONS

Layout can be better, we see sometimes some signups gets missed or delayed

Vendor Response

Hi Ayyappa, Thanks for your great review! Please let us know when you experience any of these delays, we are happy to resolve that! Ruben

Replied January 2023

User Profile

Robert

Verified reviewer

Graphic Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Product title says it all.

ProductLift is very good for debugging, getting ideas, keeping others updated. It just lifts your product in all these ways.

PROS

ProductLift really lifts the product.By giving others the chance to request and vote, as a product maker you know what to do and what's hot.It simply does what it should do.

CONS

If there would be cons, I would use their own ProductLift page to let them know and they can fix it..

Vendor Response

Hi Robert, Thanks a lot for your awesome review! Ruben

Replied December 2022

7 Reviews