I am using QISS for more than 10 years, I saw it grows over years and use it new features to solve many issues at my desk. Customer service and adoptability is biggest strength I observe in QISS.

The most distinct thing about QISS is that it's ease of adoptability or customization to user's needs.The seamless integration within modules of QISS and integration with other software like Active directory and ERP system is very useful.Customer service and support is excellent.

Training and some detail for feature should be improve.

The QMS system is amazing! It has extremely helped our company be organized and stay accountable to ourselves. We are trying to utilize it to its full advantage that meets our needs. It has been an amazing tool when we get audited by DNV or a customer. It has been a long process for me to get all of the information in the system, but building it from the ground up, with your help, I am super confident in any and all functions of the QISS system. I know it will only get better from here. Southwest wire rope is truly satisfied with this QIA/QMS system and the support that comes with it. I highly recommend it to any company that needs to have a controlled organized system.

It houses all our controlled documents and all necessary documentation for compliance with DNV. It is very convenient and shows professionalism to our clients and auditors. It keeps us on track with responsibilities and helps us to continue to improve.

Setting it up. It was a learning experience that ended up a positive, not a negative. I can fully operate to the best of my knowledge.

I describe my overall experience as positive, with lots of room to provide feedback and propose improvements and most of the times my requests are addressed when the software code allows it.

I like that it's an "All in one place" document control tool for our Quality Management System for both documents and records of NCRs, CAPAs, Audits, etc.

It is sometimes a bit unstable, and has "glitches", but Customer Service is always available to correct them.

It's great to have access to the entire quality system from one place. The software allowed us to change a lot of printed documents for electronic files.

Using the software makes the audit process easier. Last year we had a couple of customer audits and just heard good comments from the auditors about our implementation of this software.- Improves internal communication between departments and also external communication with suppliers and customers.- Great control of documents

Probably the help module could be improved, it is kind of basic.Having a user manual would be a good idea.

Great, have used almost all features and modules, has made my life extremely easy as software does most of the management functions and keep a track of planned activities with automatic notifications. Certainly, the most user friendly QMS software of at least five others that I have used. i would strongly recommend it to others.

Simple workflow, Modules to manage all aspects of quality system, Outstanding customer service.

Slow speeds at time due to internet connectivity issues