Prophet CRM
About Prophet CRM
Prophet CRM Pricing
It is also available at $55/mo and $75/mo with additional features.
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Prophet CRM
1 - 5 of 137 Reviews
William
Verified reviewer
Real Estate, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Prophet
I first started using Prophet over 7 years ago. I liked the way that it allowed me to stay within the Outlook platform. We had tried other software's that claimed that they integrated with Outlook but always found this to not be entirely true. Prophet truly does. While it can be a robust as you want it to be it is not overwhelmingly complex to use. As sales people, we want to be engaged in the sales process, not engaged in inputting data into a CRM.
PROSFully integrated with Outlook Works well in a team environment Easy to use Great customer support
Laura
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Intuitive, Easy to Manage and Integrated
It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.
PROSThe program is easy to manage and customize to your ever-changing needs. The program is also intuitive, you can mostly figure out how to use, enter and customize without a lot of assistance. It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.
CONSIt feels a bit "clunky" and needs some further refinement. The user interface needs a bit more refinement. It has so many customization options and things you can do, but it's hard to unpeel and see every option.
Reasons for switching to Prophet CRM
Everyone liked how it can be customized to our needs and fully integrates into Outlook.
Vendor Response
I'm glad that you find Prophet CRM useful. Thanks for the review!
Replied October 2019
August
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2016
3 years running it as a user and 3 years using as an administrator
Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.
CONSSlow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.
Julie
Machinery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
What I like about Prohpet CRM
The customer service team, [sensitive content hidden] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company.
PROSI find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance.
CONSI do think the one negative is the interaction with outlook and causing very infrequently slow issues.
Reason for choosing Prophet CRM
Cost, ease of use
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Prophet CRM brings out the Best in Outlook
Overall excellent with ready support!
PROSEasy integration with Outlook. Intuitive data entry and reminders. Easy for everybody to see what's going on in their areas.
CONSReally needs Windows 10 to operate Best. bogs down with Windows 7. Reports can be difficult to program for transfer to company systems.
Reason for choosing Prophet CRM
economics, support
Vendor Response
Thanks for taking the time to post a review! I'm happy to read that Prophet is adding value to your company.
Replied October 2019