CallPage

RATING:

4.5

(42)

About CallPage

CallPage is a call tracking software designed to help businesses track, manage and analyze phone calls. The platform allows teams to identify and monitor customers as well as measure the effectiveness of marketing campaigns. Administrators can create call reports, view call activity and even analyze phone conversations. Additionally, the solution enables managers to create custom forms using drag and drop functionality, track agent performances and automate repetitive tasks such as training, scheduling and reporting.

CallPage Pricing

Basic Plus: $19 per month, billed annually Professional: $97 per month, billed annually Premium: $247 per month, billed annually Enterprise: Individual Offer

Starting price: 

$31.00 per month

Free trial: 

Available

Free version: 

Not Available

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CallPage Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CallPage

1 - 5 of 42 Reviews

User Profile

Kate

Verified reviewer

Marketing and Advertising, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

CallPage is amazing software for lead generation & inbound phone calls generation from www

Its really easy to use!!!

PROS

Very good & helpful support team on the phone & chat. Good reports from the panel ROI from implementation for marketing & sales team Easy to use UX of the widget configuration, Easy to use integrations with Facebook Ads & Google Analytics.

CONS

Sometimes it's hard to find some functions of number configuration & team configuration in the CallPage dashboard, but as I wrote previously the support team is really was helpful for me. Also, I must admit that there are to much orange color in UX

Reason for choosing CallPage

CallPage has much more functionality than LiveCall, also CallPage helps to generate phone calls from leads, not chats. It was very important for us

Kevin

Food & Beverages, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Essential for our lead generation

PROS

CallPage is very easy to set up, and it is essential for us, as it increases the reachability of our prospects. Even though the leads generated through CallPage are our least qualified - we just have the phone number, and no interest, industry, company size etc. - they convert very well, because of the very low barrier for the user.

CONS

We tried to create leads in Salesforce, but that did not work for us, as it was challenging in terms if duplicate checks, and in the end, the agent workload was the same, as when just creating leads manually. This is not ideal in regards to tracking within Salesforce, though.The interface, though functional, can seem a bit clunky at times.

Reason for choosing CallPage

Competitive pricing, easy to test and implement.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2019

CallPage - Pfft

Overall disappointing experience and the founders lost sight of their customer base and USP

PROS

Very affordable and compelling product offering

CONS

Started out strong, the n slowly reduced support then services without notice. And now it does not even reflect the product I paid for

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Good, but expensive

Good

PROS

Was working fine, so cannot complain to be honest

CONS

Pricey - found cheaper tools delivering the same

Reasons for switching to CallPage

Callback tracker was a lifetime deal, so I can use it without paying for monthly

Wietske

Printing, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Great way to generate more high-quality leads

PROS

CallPage proves to be an excellent lead-generation tool for our company. One aspect that really stands out is that it generates high-quality leads, with some even converting into customers on the very same day. This immediate impact on lead generation and conversion makes CallPage a valuable asset for our business.

CONS

It does not have all the integrations that we prefer it would have and you are quite limited in terms of features. We also have every now and then bugs that are out of control, but the Callpage support team is always happy to help sort them. I would say that Callpage is perfect for start-ups and a bit more challenging for larger businesses, but we still think it's a great tool.