Crowdfire

RATING:

4.3

(40)

About Crowdfire

Crowdfire is a social media management software that allows you to manage your Instagram and Facebook accounts. It allows users to schedule posts, engage with people and pages on the platform, and track analytics. Crowdfire is used by a wide range of businesses, including startups, e-commerce companies, small businesses and large enterprises. The software helps users with tasks like engagement management, follower growth, competitor analysis, content creation and distribution. Users can schedule posts on the different platforms they manage using Crowdfire’s built-in calendar feature.

Crowdfire Pricing

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

Crowdfire view mentions

Crowdfire Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Crowdfire

1 - 5 of 40 Reviews

Lacey

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

Crowdfire Put My Socials On Fire.

User Profile

Nathaniel

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Crowdfire - Social Media Management

Crowd fire enables me to share my business news, posts and others in an easy and robust way. Content and user suggestions are a little off sometimes, but apart from that the app is a standard.

PROS

Easy to use, makes good recommendations, can link to most popular social media accounts. The abilities to track your followings/followers accurately and schedule postings are a must-have should you want to grow and manage your profile in the current rush of social media and IoT.

CONS

Price hikes, no discounts for loyalty members, sometimes can pull some spammy profiles. No auto response, sometimes suggests botted profiles.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2018

Easy Social media growth

Crowdfire helps people or business who require to gain social exposure without much work

PROS

if you want to grow your social channnels but are not very tech savy then crowdfire for you, I have used crowdfire to grow my Twitter following from 200 follower to 10k followers over time. Its very easy to use just add your targets and off you go, after that its a simple process day to day to grow plus crowdfire give you daily recommendations to help you too :) Crowdfire can be used across Twitter, Instagram and many more social profiles

CONS

Nothing really it a ease tool to use for what it does, no much brain power required lool, they could add more feature and maybe extra social platfroms

User Profile

Rick

Verified reviewer

Design, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

FUNCTIONALITY

3

Reviewed November 2018

Solid but unspectacular social media management

All in all Crowdfire doesn't distinguish itself with its offering. The dashboard is clean but not organized well. There are better services and tools. The price is right at the moment though.

PROS

I went looking for a SaaS to schedule social media posts specifically but ended up testing out all of Crowdfire's features. A Chrome extension is essential as far as I'm concerned and Crowdfire's is pretty good. When you find something online you want to share, click the toolbar icon and an overlay appears allowing you to post to various social networks, including Pinterest. It works, although there are sometimes issues with the extension grabbing post images. The web dashboard has most of what you might expect from a social media management plan. That includes monitoring of mentions, monitoring of new followers and unfollowers, clicks on posts. Crowdfire also helps you curate content, both posts and images. You can also connect RSS feeds and your own blogs.

CONS

There are number of quirks and features that fall short. The overlay for the Chrome extension requires at least three clicks to choose a social network and then choose a time to post. There's no queue in the free tier as there is in every other tool I've tried. If you change your mind, it's not immediately apparent how to remove the post from a particular network. You have to add another post, even if you don't want to post there, untick the checkbox in the resulting popup and then click done. Not ideal to say the least. There's no preview of what will post in the extension overlay, so whether or not the extension succeeded in grabbing an image can only be confirmed after the post was shared. The suggested content so far has not been very helpful and the suggested images weren't relevant at all. Fairly useless features really. Content Gems is better but a pro should do her own research and use a feed reader to curate manually. I have yet to find an automated curation tool that works very well. The dashboard is clean but confusing in how features are organized: There's leftside navigation and also top menu navigation with completely different features and terms. Certain terms are unclear as to what they mean in context. The Manage menu item, for instance, is the third term in the top menu and is where you'll find 11 different features basic to social media management. I kept forgetting that that's where they were located.

User Profile

Amanda

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2021

Best App for Scheduling and Timing Posts

Crowdfire is amazing especially in the process of post scheduling and post timing. Their analytics are pretty accurate and I love it on the whole you find everything in one place. I enjoy finding all my social media in one place and not having to struggle logging into different accounts to be able to handle all of my social media. It’s a great concept and it works really great for the most part.

PROS

Crowdfire has excellent post scheduling and I love the fact that their best time option is very very effective in driving more engagement for a brand than any other. This feature is better utilized at Crowdfire than anywhere else. I love that posts are adjusted according to the platform type and I love that the AI does that for you. Their posts end up looking aesthetically pleasing. I love that they give you content to post so that even when you don’t have content on hand, you have a place to start and I love that they do the posting really really fast and at the best time. Crowdfire’s analytics roll in really quickly and they’re pretty pretty accurate.

CONS

I don’t like the content suggestions sometimes and sometimes they’re not really relevant. It’s difficult to link accounts sometimes and the process can get unnecessarily lengthy.