Cybba

RATING:

2.3

(6)
Overview

About Cybba

Cybba Email Remarketing is a cloud-based solution designed to help online businesses recover abandoning customers by rebuilding shopping carts and sending personalized emails. Key features include mailing list management, cascading emails, auto-responders, event-triggered emailing and reporting/analytics. Teams using Cybba Email Remarketing can capture emails for newsletters and email lists to generate leads to help increase sales opportunities. With A/B testing, users can evaluate call-to-actions (CTAs), alternative discounts and subject lines to improve campaign performance. Additionally, teams can send automated cart reminders to a segmented audience for streamlining customer recovery. Cybba Email Remarketing helps enterprises generate reports for facilita...
Cybba Email Remarketing promotional banners screenshot
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Cybba Reviews

Overall Rating

2.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

2.5

Functionality

2.5

Most Helpful Reviews for Cybba

6 Reviews

User Profile

Juan Cesar

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Cybba Email Remarketing keeps us in touch with all our potential customers

thanks to Cybba Email Remarketing we have increased our sales and won many prospects

PROS

cybba concentrates on Remarketing, which is excellent to build trust and stay in the minds of potential customers to beat the competition. The best thing about this software is the personal tracking we do to users to recover shopping carts and close sales

CONS

is an excellent program, with a variety of templates for the design and creation of a / b tests. I have nothing bad to say about this software

User Profile

evelynna

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Cybba Email Remarketing is the best program to achieve success in Online Marketing

Thanks to Cybba Email Remarketing I get conversion percentages higher than 20%

PROS

Cybba Email Remarketing applies what I call individual marketing (personal marketing), what I like most about this software is the powerful monitoring we do to our potential customers, obtaining more sales and conversions per campaign.

CONS

I have no complaints with this program is very powerful compared to other Email Marketing Online softwares.

Kevin

Alternative Medicine, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Cybba review, go find someone else

Wasn't horrible until we called them out on the data. Thought we cancelled when we had a meeting and the rep said "I'll take care of it". 4 months later and we have to provide cancellation request in writing. No emails, no phone calls, no updated content, nothing for months but they keep charging. If a company has specific cancellation requirements, you should look else where. If they are good they wouldn't need to con a few extra months out of every client.

PROS

They will actually run programmatic ads, probably to all your existing customers though. They hold a monthly meeting to give you their bias data

CONS

Cancelling is a pain. 4 months after cancelling we're still fighting getting out. The "data" they give you is incredibly skewed. I realize most advertising companies want to show you numbers that favor why you should keep them but theirs is over the top. Claiming revenue numbers from customers that were subscription customers from before we started with Cybba. Some long term customers for years have now been attributed to being Cybba generated revenue.

Jay

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

Cybba advertising may be a sophisticated scam?

Spent over $30,000 and had the campaign "adjusted and refocused" several times, never lead to new sales.

PROS

Sales rep was great, friendly and optimistic, but after paying $ never heard from them again.

CONS

Cybba advertising panel shows a lot of great things, but could not be verified by analytics.

Said

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed June 2021

Retargeting Display ads thieves

Not good they spend the campaign budget but can't tell you where they spent it

PROS

None how good the software will be if you have misleading people behind it.

CONS

The lack of clear reporting in terms of conversion attribution model.

User Profile

Mădălin

Verified reviewer

Marketing and Advertising, 51-200 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2021

This is not a software

There's no software, by the way. I never seen it! They asked the access to client's GA and came back after three weeks with some excel reports that were attributing results to their campaign from different other channels. On top, they claimed their campaign was effective few days after I stopped it. The way they present the reports is INSULTING for every experienced marketer. This company is a bunch of greedy hands. They don't care about clients!

PROS

Nice and open management team, till the reporting day.

CONS

They hide poor results behind the click through view conversions They sell to you performance that you got from other channels

Reasons for switching to Cybba

Collaboration was a bad idea.

6 Reviews