Foleon
About Foleon
Most Helpful Reviews for Foleon
1 - 5 of 38 Reviews
Marco
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
A great tool to share rich media device independant
Being able to publish rich media device independent and work with more that one person on a publication and having everything in the cloud.
PROSNot having to deal with the code stuff and being able to work with more than one person on a publication makes it a team sport. This way you can develop faster and consentrate on the things your good at.
CONSHaving to wait lang for release of the drag and drop editor. Background video does not play on mobile devices. Somtime's interaction between the platform and de browser is slow but this is more a connection to internet problem.
Vendor Response
Thanks for sharing your thoughts on our product Marco. It's great to hear how you like how our platform has helped speed up your content creation time. We have now released the drag & drop editor so we hope you are enjoying it and if you have any more feedback then let us know for we are always looking to improve our platform!
Replied October 2019
Jun
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Foleon's product and customer support team is stellar
I was very short on time when I was researching Foleon and it was impressive how quickly I was able to move from the first call to the demo, and signing the contract + a smooth onboarding and first meeting to design our digital ebook templates. Such a great team to work with!
PROSFoleon's been great to work with, product and customer support team, and their knowledge base is incredibly robust. I appreciate how easy and intuitive the drag and drop functions are, and if I ever have a question then one of their help articles can guide me to the right answer (not to mention their very responsive customer success team). Foleon is exactly what our organization needed to take our content to the next level. Very sharp and polished and interactive!
CONSWould looooove to have/see an "Undo" function implemented so I can feel more free to experiment inside the platform. At this time, I have to be much more careful in changes I make because I can't simply "undo" an action, therefore I feel like I'm working much slower than I'd like to.
Vendor Response
Thanks so much for your feedback, Jun! We're thrilled to hear our platform is helping you take your content to the next level and that our team is serving you well. We can assure you that undo/redo is at the very top of our roadmap; we hope to take our first steps this year - empowering you to more freely experiment with your content and design! Update: Undo/redo functionality is now available! Check out this video for more info: https://video.foleon.com/undoredo-is-here-and-thats-not-all.
Replied June 2022
Ralph
Publishing, 2-10 employees
Used less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2018
We made a mistake in buying this
We have parted brass rags, and paying for a year that we have no use for because we failed to cancel in time. Not people I would deal with again.
PROSIt seemed to work well - looked nice, easy to use, good final product
CONSWe could not get it to work well with our SEO, and nor could we get it to report ads well. A lot of our customers did not like the experience of the magazine that we produced
Vendor Response
Hi Ralph, our customer success managers have tried to reach you unsuccessfully for several weeks, I am sorry to hear that you feel we have let you down. We would still love to work with you to find a solution and show you the SEO features you may not yet have seen. We are eager to hear from you.
Replied November 2018
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy to use, lots of possibilities
Lots of new followers!
PROSLove the user experience, all the possible ways of using creativity to create something unique, and the possibility to deliver awesome products to our clients and their clients. The bounce rate is truly something, for we have an average of 3-4% bounces... Which is amazingly good.
CONSIt takes some time to create truly good background images in some templates. For example, when I'm posting a page about a motorcycle, I need an intro text and a background image. The introtext takes up about half the screen on mobile, and since I'm depending on the brands' images, I need to add a lot of scenery around the target in the image. But... Since I have to choose between these text and image on such a small screen, it's the best critic I can think of. Instant Magazine is amazing and editing capabilities are extremely user friendly.
Vendor Response
Thank you for your review, We are happy to hear that you have created unique and awesome publications for your clients and that the bounce rate is so low! We appreciate your feedback regarding the background images and will pass it on to our product team since we are constantly looking for ways to improve. Thanks again for sharing your experience and keep on doing great work!
Replied October 2019
bruna
Accounting, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Foleon is a great digital publisher
My overall experience was indeed positive, except for the "ctrl z"/undo issue.
PROSWhat I liked most about this app was that I can create digital publications directly on it, without having to pass through many steps, in example: create the document on adobe indesign, then export the PDF, then convert it, then publish it. Foleon is amazing because I can work and share the publications online, without any further problems!
CONSWhat I liked least about this software was that there was absolutely no way to UNDO my actions, and I say it's a really serious issues, I almost lost what I did because of accidental clicks. I used to work with WIX and RD station and they already have this solution developed. I do like Foleon but I need to point this out to developers or UX designers because it breaks a fundamental law in user experience/interface: the user must have a way to undo or go back on his actions.
Vendor Response
Thanks for reviewing us, Bruna! Great to hear our platform is saving you time through increased productivity and that you're publishing content faster than before. We can assure you that undo/redo is at the very top of our priority list - we hope to take our first steps this year! Update: Undo/redo functionality is now available! Check out this video for more info: https://video.foleon.com/undoredo-is-here-and-thats-not-all.
Replied June 2022