Gmail

RATING:

4.8

(12254)

About Gmail

Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface. Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails. Gmail comes with an application programming interface (API), which allows organ...

Gmail Pricing

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Free trial: 

Not Available

Free version: 

Available

Gmail's secure inbox
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Gmail Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Gmail

1 - 5 of 12,098 Reviews

Joshua

Law Practice, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Industry standard, AT A COST

User Profile

SM Iftekhar

Verified reviewer

Import and Export, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

The best E-mail service provider available in the market.

Overall, I am extremely satisfied with the service that Gmail is offering. It has replaced outlook & Yahoo mail almost completely.

PROS

We have been using Gmail workplace from G-suite. This is the most native e-mailing software with all features available. It has a great management process onboard with automatic alignment for priority. It includes a great notification system & faster delivery.

CONS

I have no issues with this software. But It sometimes picks the normal email as a spam email. This is a minor issue though.

Reasons for switching to Gmail

It has a better overview of the email. A better Ui with faster message delivery. It has easy access from all cross-platform devices.

Yash

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

The best Email service in the world today

PROS

When it comes to email management, no body can beat the simplicity yet robust and powerful Gmail. We have been using Gmail from day one and it has been an amazing experience. The best thing I like about the service is the very clean interface of the inbox, being able to schedule emails, being able to add labels to emails and an very powerful search and filter feature.

CONS

There is nothing that I do not like about this product. However, I think the automatic tagging of important conversations could been improved but that is a minor flaw in a product that is full of amazing features.

Grace

Individual & Family Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed March 2023

Love for some key features & Less love for limits in customizing some other features!

Overall I will say gmail has more pros than cons! I use it every single day for a wide range of tasks, both professionally and in my personal life as well. I appreciate the ability to access most basic functions for free. I'm pretty sure, I would struggle to find a replacement for each and every way I utilize google every single day. I do worry about the monopoly-ish-type attributes I see in google as a whole though...

PROS

Hands down, in this moment in time, the most important & impactful feature of the gmail software is the ability to schedule send emails from both the mobile app and the desktop/web browser. My work provided email software does not make this feature available across platforms and this has impacted me negatively as a user. I suffer from attention deficits (as many of us do!) so if I am trying to send an email that has to be in at a certain time but its outside of the hours I want to be recorded sending it, then I may attempt to send it in the morning or later (depending on the situation) but I have then forgotten to do this at this later time! Gmail gets my vote for having this fully customizable feature to schedule send an email no matter how you are accessing your gmail account and has the feature easy to find every time!!! Thank you.

CONS

I really struggle with the inbox categorization. I haven't figured out how to ensure I am seeing all of the emails I am wanting to see in my initial inbox window. I have missed a few emails because I was only seeing "priority" or "important" etc.. but I would need to scroll down to "everything else" or "All mail" in order to find the one I needed to see!

Reasons for switching to Gmail

More features and updates

Ahmed

Computer & Network Security, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

In my opinion, Gmail is the best tool that everyone should try

My experience with Gmail was and still is the best and I do not expect myself to be with another platform

PROS

At the beginning of using email, I was working on the Hotmail and Yahoo platforms, but when I got to know Gmail and started using it, things seemed easier. It has a simple interface that anyone can deal with. Also, the Google Meet service is very wonderful and easy to use. I enjoy the audio and video meetings that I conduct with my colleagues. In working through it The cloud archiving feature it provides is also very useful for preserving information and reviewing it later It also has many features, such as scheduling, Google Drive calendar, and many others. Most of its features are free and available to everyone, and you can use more than one account on it at the same time, or one account for all the platforms you work on.

CONS

Despite its countless answers, there are some points that we must consider, such as the problem of synchronization with third parties or messages getting lost in spam.

Reasons for switching to Gmail

Gmail is easier to use, simpler and more reliable