HighLevel
About HighLevel
HighLevel Pricing
It offers a 14-day free trial.
Starting price:
$97.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for HighLevel
1 - 5 of 65 Reviews
Dave
Real Estate, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed August 2022
My all-in-one solution and silent partner
Allen
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great alternative to keap an activecampaign
Go high level. Lets me create automated SMS and email campaigns and can interface with almost every other software out there via its API
CONSIt is costly that some of the other options out there, but it does have a lot more features. I did find it a little bit difficult at first to get started as far as creating automations.
Gideon
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
My all-in-one solution and silent partner
HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using. A browser tab (or tabs) with HighLevel is ALWAYS open on my desktop, and it streamlines so many of my marketing & operations that I couldn't be in business without it.
PROSHaving an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of dollars on separate services from single-purpose solutions that needed to be integrated together.
CONSRare webapp glitches. Wish the Apple calendar integration there.
Reason for choosing HighLevel
HighLevel had a much simpler automation-building UX at a much lower price point
Reasons for switching to HighLevel
HighLevel provides more complete features than either of the software it replaced in my workflow for much less expense
Beven
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Stay well clear of this one
when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time trying to get your card on file. For me it was a simple $1.15 for a phone number, which I told him I have already, but apparently I needed it for tracking and automations. I spent 5 days setting up the backend and have not even created the website or spoke to any one the resembles a client when the first deduction of my card was made. They charged me almost $24 for what the said is a automated charged that cannot be turned off that will to keep a positive balance in my account, this is after they said that I have 100 free sms credits. The very next day the billed me again $10 for monies that was spend, keeping in mind I have not done anything with the system besides configure. So the free trial is not free and the free credits, is just so they can sound cool, it's not real and it's not free. They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days. I am also not able to delete the card they have on file in my account, so this means that will be billing me for ghost activities for the next 24 days. My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause you to have to explain to your clients why the are being billing for nothing. This will put your agency in jeopardy, while they sit back and make all the money.
PROSI can't think of any pros to mention, this is a scam company.
CONSThe entire thing is a con, from onboarding right trough the trial. That is never free, Thus the con.
Vendor Response
Hi Beven, we're sorry to hear you had such a bad experience. Overwhelmingly, the top feature used by HighLevel users is SMS marketing, which is why purchasing a phone number and funding credits to send and receive SMS messages is one of the first things we cover during onboarding. Making phone calls and sending/receiving text messages incurs costs charged by the cell carriers and Twilio, which is why we have to charge for it in app (and why you had to agree to the charges when you activated it). It's worth it though as text messages have dramatically higher open and reply rates compared to email marketing, which is why hundreds of thousands of businesses use HighLevel to send/receive texts every day. All that being said, it sounds like you're not at a point where you're ready for SMS marketing, so our team should have done a better job of getting you set up with our website builder if that's what you were most excited to use HighLevel for. I'll be sure to review this with our team.
Replied March 2024
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed February 2022
I love this platform and everything that it already is and will be. (-support)
I love how the HighLevel team is so incredibly involved heart and soul with the platform. I love the community of people giving so much to help each other out. I love the platform itself, it is very robust and getting bigger by the week. It's quirky sometimes. But, it is what it is. For every quirk there are 10 more things that are awesome to counter balance that. Makes it incredibly easy to whitelabel with my own agency and sell copies to clients, full SaaS mode and make HUGE ROI.
CONSSUPPORT. They try. But, it feels like when I ask a question I'm askinga High School technology class a question and the response REALLY is them taking a stab at thier best thoughts on how to handle an issue...but... more often that not "I need to get this to _____other department__ so they can fix this" is the answer given and it becomes a nightmare. Billing emergency? chat takes your problem and forwards to billing. NO ONE will email/call/text/follow up. It's common to expect 10-15 days to hear that the issue isn't really an issue because it's been resolve by something else, or during those 15 days you find a workaround or something to no longer have that issue......so you just kind of move on.
Reasons for switching to HighLevel
Clickfunnels no longer cared or worried about the little guys. They were only focused on producing more content for someone to consume rather than focus on the consumer making an actual business and earning income.