Ideagen Mail Manager

RATING:

4.0

(5)
Overview

About Ideagen Mail Manager

Mail Manager is an email management tool that helps businesses file and search for emails and attachments within Microsoft Outlook. The tool searches through emails that have been sent by one particular client or project and flags relevant ones, providing filing options as soon as they arrive. The mobile application allows field-based employees to send emails and attach documents, as well as set reminders for various tasks.

Ideagen Mail Manager Pricing

£13.00 per user, per month billed annually for 3 years.

Starting price: 

£14.00 per month

Free trial: 

Available

Free version: 

Not Available

Mail Manager inbox

Ideagen Mail Manager Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Ideagen Mail Manager

5 Reviews

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2023

seamless filing for cross user coordination

good, used by many in the company and solves difficulty of organisation.

PROS

once set up, filing emails is quick and easy

CONS

set up can be difficult with sharepoint.

Christine

Architecture & Planning, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Product Analyzer

Working with the two gentlemen I did, setting up Mail Manager was easy.

PROS

The ease of storing emails, keeping exchange server clean, It's AI ability to not keep duplicates when two or more people save the same email thread. It's ability to keep just one. The search features to help find an email(s) related to a specific topic. The list goes on. This software is absolutely amazing

CONS

Can't say I really found anything negative about it yet.

Reason for choosing Ideagen Mail Manager

One Drive, Office 365 need some work. Not very friendly, not really shareable with outside sources. One Drive, Sharepoint and 365 need to make things more user friendly.

Reasons for switching to Ideagen Mail Manager

We have been storing our emails as PST's on our server, but 2 or more of us could be storing the same email, same attachments, each in our own PST folder. That was using up a lot of space. This software will take the multiple emails and just keep one that is accessable to all.

Angus

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

3

Reviewed September 2022

500% annual increase in cost blows this product out the water.

PROS

For my business the functionality was good

CONS

Most everything until they have tried to apply a 500% increase in annual charges.

Reason for choosing Ideagen Mail Manager

From the Oasys software house - since been bought out.

Jeremy

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

Mail manager

Sharing of emails in project folder target than having them buried in outlook

PROS

Easy filling of emails into project folders as you go. Remembers where you last filed similar emails and prompts you to file there again

CONS

Can get a little slow if your mailbox is very full

Mandy

Environmental Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Good for Tracking Correspondence

Overall I like this software but I could go without it.

PROS

I like how seamlessly this software installs and works with Outlook.

CONS

It can be a bit too nested and somewhat confusing to get set up initially.

5 Reviews