About Image Relay

Image Relay is a cloud-based solution that helps small and medium businesses and enterprises upload, distribute, monitor and manage digital content. It allows users to create a customized portal with their brand logo, colors and other details.

Users can manage their file repository and share it with other people without granting direct login access. The solution offers advanced search functionality that supports full-text search within documents. Users can manage metadata and tags attached to documents for quick and auto-filled search.

Image Relay offers storage to businesses that require large amounts of space for archiving additional data. Video and audio files are converted to HTML5 by the solution, which allows users to quickly preview their files...


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Supported Operating System(s):

Web browser (OS agnostic)

68 Reviews of Image Relay

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(53)

53

4 stars

(15)

15

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 68 results

August 2018

Sarah from Ben & Jerry's

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Amazing Digital Asset Management, and exceptional client services

The Image Relay team is one of the most responsive vendors I've ever worked with. They not only respond whenever we have a question or need some help, but they value our input into how to make the platform better, and work my "wish list" into future development. Their collaboration with their clients to improve the software is beyond anything I've ever experienced. They're awesome.

Pros

Ease of use, intuitive platform, incredible organizational capabilities, and the ability for people inside and outside of our organization to access assets, with or without a login. It's been a life-changing switch since we started using Image Relay 5 years ago, and I don't know what my content team would do without it. I'd recommend this software to anyone tasked with managing and sharing assets, especially A LOT of them. It's made my job so much easier.

Cons

Anything that I've found to be a hurdle with this software, the Image Relay team has worked to fix it...so there's really nothing I can say that I don't like!

August 2018

Susan from KU Alumni Association

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

User friendly, effective and affordable service!

We had a vast amount of media and materials that were internal, with no way to share easily among numerous colleagues. Image Relay helped us create a library database that provides access to all of our teams. We travel all across the country hosting alumni events, and the library can be accessed from anywhere, any time. Its been a game changer.

Pros

Image Relay has just about any photo library/database tool you would need. There is a wide range of answers or instructions at the click of a help button, or if you need to ask a question, they get back to you quickly. The collections feature is the thing we use the most. We can quickly pick a few choices to someone and they can then download what they need. Uploading and tagging/adding keywords is easy.

Cons

Navigation home while in a collection is just a little clunky.

August 2018

Ben from Ski Utah

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

The Best Media Asset Manager

Pros

There are no size restrictions on media. This is extremely helpful for us as we upload and share high quality imagery for print and digital ads, including Raw files which take up a lot of space. We also use this to organize video assets shot in full HD and have seen little issues with storage or access to these large files. It's also incredibly easy to share these assets with 3rd parties by simply sharing a download link. Also great responsiveness on mobile/ipad or other devices.

Cons

It honestly meets all of our needs as an organization and has been extremely helpful in keeping us organized and increasing efficiency as we spend less time searching on our own for assets to use in our print/digital advertising for the ski industry. We are able to easily collaborate with photographers and content contributors and allow them to upload their media from anywhere, allowing for faster turn around and use of those assets. When working in the ski industry, displaying the most current conditions is important and this helps us achieve that.

December 2019

Sarah from Genesis Inc

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Great Digital Asset Management Option!

Working in advertising, one of the issues we face is storing, sharing and keeping track of all of the images we use for multiple clients on a daily basis. Image relay has helped speed up our work time on projects as it allows for us to move quickly when locating and pulling assets rather than having to hunt through our files and servers to locate. This also helps us in our estimates as well, and shorter project work time, means less cost to the client, something they always appreciate!

Pros

Image Relay is a great choice for storing and sharing assets with clients and partners. It's easy to navigate, has a quick upload time, and flexible pricing. Our team can quickly locate needed files and share them with clients at the click of a button, no matter the file type or size. It speeds up a lot of our day and helps our design team immensely.

Cons

There are very few cons with Image Relay as it serves it's purpose pretty well! I might suggest more integration with other softwares, like my PM software, and potentially more viewer analytics.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

August 2018

Image Relay standard user

Very good.

Pros

Organization of images. Ability to customize collections for clients is key

Cons

Can be hard to search if assets not accurately tagged etc