Marketing & Prospecting - Sales Cloud
About Marketing & Prospecting - Sales Cloud
Most Helpful Reviews for Marketing & Prospecting - Sales Cloud
2 Reviews
Philip
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This is a new application for my firm and we are just getting up and running. So far so good.
Ease of use and excellent back room support along with thorough training have combined to make this an overall good experience.
CONSThe expense vs. ROI is still yet to be determined. We believe that this investment will pay off in the long run however.
Carol
Verified reviewer
Biotechnology, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Sales Cloud is decent, but there can be improvements
Overall, I would not use this again. Unless your needs match what the software offers (do your research!!!), then I would stay away from this. It is okay.
PROSThis product does have significant functionalities that can be utilize to service my business, and handle customer service operation. Additionally, there are many partners that understand the tool, and there is a good consulting partnership.
CONSThis product is very expensive, so keep that in mind. It is additionally hard to utilize this software compared to other platforms. Unless you're completely certain about the needs of your project, be wary because this software will require a lot of internal change in terms of management inside the company.