Microsoft Outlook

RATING:

4.5

(1933)

About Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Ass...

Microsoft Outlook Pricing

Contact Microsoft Office for pricing information.

Free trial: 

Not Available

Free version: 

Available

Microsoft Outlook web and mobile app
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Microsoft Outlook Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Outlook

1 - 5 of 1,485 Reviews

Sagar

Information Services, 10,001+ employees

Used more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

One Stop Solution for corporate emails

User Profile

Tejas

Verified reviewer

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Microsoft Outlook - Father of E-mail management

Outlook has helped us in our business management, the design of the app is great and also customization options in the e-mail are really helpful.

PROS

The best software and also the easiest to track your e-mails. Can work as a client and on the web too. Also there are tons of extensions you can integrate your outlook with to make it much more helpful.

CONS

The set-up from another e-mail client can be a little difficult but the result once you move to outlook is great,

Reasons for switching to Microsoft Outlook

Gmail was not really east to keep a track of all the mails and also the attachments are shown at the bottom of the mail which I don't think is helpful.

User Profile

Joel

Verified reviewer

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2022

Microsoft Outlook is probably the best email client, it is easy and productive

Microsoft Outlook is for me the best email client as it is very easy to find old emails, it has many filters and ways to organize all your emails and tasks and it has the calendar integrated. It is very easy to use and you can customize many features in the options section.

PROS

I did not realize how good Outlook was until I change to Gmail for professional purpose. Microsoft outlook shows a clean screen, it is easy to use, very intuitive and you can find almost everything you need very easily with its filter options. It has also many options to customize your experience.

CONS

People on my surrounding is very familiar with Gmail and having outlook means having another app just for email checking, but in a professional way, it's the best. Maybe the Gmail is more beautiful and they have more colours, but for professional use I think it's the best

Reasons for switching to Microsoft Outlook

In Gmail it is true that it is more beautiful, like with more colours and that people probably use it more for personal purposes, but Outlook has more features and for professional purposes is better because you have the information more organised and easy to work with filters.

Ramesh

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

Microsoft Outlook has the right tools for managing calendar, contacts, and tasks.

Overall I am satisfied with Microsoft Outlook. IT can do better in adding features like other mail apps such as Google Gmail and make it better to use.

PROS

Very good and easy to manage calendar, contacts, and tasks. It offers all customization to suit your time and task management. With browser-based email and desktop email software, it is a good tool for anyone on the go or in the office. It has many plugins that easily integrate with 3rd party software such as Zoom. MS Teams and many more.

CONS

It lacks a consolidated inbox for multiple accounts, so if you're using numerous accounts, you'll need to hop between different inbox displays to view all of your emails. Outlook for Windows loads slowly (splash screen animation) and uses more RAM compared to other faster and lighter Mail apps.

Jennifer

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Critical software for daily work, opportunities for improvement or implementing work arounds

PROS

The features that are most important and impactful for daily work include email management and communication. At its core, Outlook is able to achieve this and is considered a critical software for my role and our organization. I am able to send, reply, forward, and overall communication via email. I am also able to manage my inbox and subfolders.Outlook is relatively easy to use but there are some nuances that a new beginner would not be familiar with. Additionally, there are newer features that require more learning.Outlook integrates well with existing business processes and systems.

CONS

The search functionality could be significantly improved. I've never had good experience when trying to go back and search for a previous email. Typically, the default search shows way too much, including things that aren't relevant. And then when filtering down within the search, it does not show enough to aid in finding what I was looking for.I utilize the delay sending feature and it has been difficult to use. I've experienced some issues previously. It will not release emails related to appointment responses, which results in confusion and additional manual steps.