The software is very easy to set up and it does its job very well. The tool replaces hours and hours of manual work and allows me to scale up by ten fold and more in the future. It really is a great tool for startups who wants to grow and take advantage of other methods of advertising, such as through FB groups and FB DMs. Conversion rate is much higher than usual social media ad.

There is a bug where the FB messaging tool stops working sometimes, and so I have to edit the .CSV file for it to work again, but that I hope it'll be fixed soon.

I already canceled almost all my other scrapers and have moved almost entirely to Prospectss.

I like the many options I can scrape from, including Yellowpages, facebook, and Linkedin, by domains, phones, and emails. I REALLY love the fact that all emails are cleaned automatically.

Maybe the price structure could allow credit-based plans without monthly costs. Pay per credits

A lot of time waisted on tools that do not do what they say, however customer service is there to tell you that they do not do what is advertised but lots of reasons why

none most of the tools have bugs and do not do as advertised and are cleverly disguised

facebook scraper scrapes all night 38k prospects and collects 30 email that are useless like info or accounts no personal emails.facebook messenger says it sends and they charge you but no opens them?? strange but they still say they were Delivered in one breath and then there own logs say ERROR so the truth is hard for them to say

Although both the home page and several notations within the website and the software speak about "instant" help via online chat, I accessed the online chat help, during normal Monday business hours in Eastern Standard Time, making several entries over 1.5 hours. No one responded. There is a bot that, after the first few minutes, prompts you to communicate through email instead, offering no instructions, but for the full 1.5 hours, no person answered. Email is not "instant."My desire to reach a person stemmed form the unclear Prospectss pricing page. While the price for each plan is listed in dollars per month, the full term of the service is not listed prior to a person having to purchase credits. Meaning, a new buyer has no way to know whether they are paying, say, $49/month for a required 12 months or $49/month for just one recurring month at a time or $49/month for one month at all. The terms of service link does not specify this aspect of the cost in numbers, only essentially explaining that if one ceases to pay, the service will be discontinued. One might GUESS from the credit card payment page that with no further details alongside the listed cost, we'd only be paying for a month at a time, cancellable at any time. While I am certain that these details might get shown on a purchase verification page prior to actually paying; an end user cannot simply trust that a purchase verification page will appear, especially not with all the other omitted details.

The software is easy to use with quick set-up and a free trials that on 03/06/2023 offers 30 free credits.

No support available. Online support absent. Prompted email support was without instruction/email address. FAQ did not answer my question. Terms of Service did not answer my question.

I've been amazed at how responsive the team is and how well the tools work. We've had a few issues with tools that stop working now and again but the dev team are very responsive and quick to fix the issues.

Their tools are exceptional and their customer service even better! I am really happy how [sensitive content hidden] assists when there are any issues

Some of the tools stop working now and then, but usually due to external issues with FB etc. The Dev team always do their best to fix this though