Repfabric
About Repfabric
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Most Helpful Reviews for Repfabric
1 - 5 of 25 Reviews
Jeff
Verified reviewer
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
HHW Endorses Repfabric
Sales reporting, opportunity tracking and Activity Journals are a great!
CONSnothing negative to say about it. love it
Vendor Response
We thank you for highlighting our Activity Journal functionality within our CRM!
Replied December 2023
Brian
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Happy Customer
Customer Service is outstanding and that is extremely important to me. We all have our way of thinking and looking at things and for the most part they created work arounds for us and also in some cases created new features that we recommended.
PROSAll in one system, who innovation every year.
CONSWould like to customize a layout with specific field names. Certain fields are locked and that field name can't be changed.
Reason for choosing Repfabric
Liked the base package and they seem to continue to provide innovation and future development.
Reasons for switching to Repfabric
Mobile App One System for Sales, Commissions, Companies, Contacts, Quotes and Opportunities.
Vendor Response
We're delighted to see such a robust and glowing review! Repfabric thanks you for your growth with using our CRM and looks forward to a continual partnership with your company.
Replied April 2024
Rebecca
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Designed for manufacturer represenatives
Customizable to your team and their needs
CONSSmall but growing list of integrated 3rd-party apps
Vendor Response
While we always hope for 5-star reviews, we are doing our best to try to improve. Thank you for taking the time to rate our CRM. We are looking forward to grow, and as we do, we're excited you're using our platform! Thank you for your candid review.
Replied December 2023
Amy
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great CRM for sales reps
We have had a great experience and are learning more everyday.
PROSI appreciate that the system can be used on a computer as well as through a mobile device. Even better that the two systems work seamlessly.
CONSThe main difficulty we experience is needing to create a new company before we can tie an email to the customer. This is only a problem for new companies we work with and when trying to link emails to new opportunities, this can be a little clunky.
Reason for choosing Repfabric
Repfabric was perfect for our team. We are manufactures sales representatives and this system was built by other reps for reps!
Vendor Response
Amy, What an amazing review of our CRM. We are thrilled that you find Repfabric to be the right fit for your organization! We look forward to you learning more so you can expand your other time and let Repfabric do some work for you!
Replied March 2024
Greg
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great product, and improvements are being made frequently.
It was slow getting it all up and running, and some of our users aren't using it as much as they will be in the future, but it is coming along nicely. Very happy with the product so far.
PROSThe ease of use on the web portal, and how easy it is to update quotes. Can't wait for the new app to launch, and the old one goes away.
CONSIt doesn't work flawlessly with Oasis just yet, but I know that the development team is working hard on getting things working that will help us. They have a great software team, and support has been great so far.
Reason for choosing Repfabric
Cost was reasonable, and this CRM is aimed at how our business is setup so it seemed like a nice fit for us.
Vendor Response
Thank you for providing us transparency and appreciate your patience with us as we grow our system to be even more robust! We appreciate your feedback!
Replied April 2024
