We-Connect
About We-Connect
We-Connect Pricing
$49 per user/month or $490/year
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for We-Connect
1 - 5 of 68 Reviews
Joanne
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Quick and easy to use frees up time.
High recommended has increased my LinkedIN connections by steady growth to 3500 of good connections.
PROSQuick and easy to set up. Support not that I have needed it much is superb. Runs in the background and frees up time.
CONSLimited by the limitations of connections in LinkedIn in. It didn't link with Recruiter Lite but does link with Sales Navigator which is cheaper and easier to manage.
Reasons for switching to We-Connect
Use to use We - connect tried Expandi through a recommendation and found it difficult and complicated to use. We-connect dashboard so much better.
Vendor Response
Hi Joanne, Thanks for your review. I want to let you know that our product works seamlessly with the Recruiter Lite. Our support team will be glad to assist you if you faced any difficulties. Best,
Replied April 2023
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
We-Connect.io keeps getting better and better!
Overall it does everything I need it too, with the exception of 1 thing. It would be nice, if there was a way to skip a message within a campaign. I've been very happy with this software.
PROSGreat software, I have all my clients in one place, easy to organize. I love that I can create 1 campaign and add new lists to it. This is especially great when you have a winning campaign. I love the playboard, it allows me to remove people from the campaign easily and I can see where everyone is within each campaign sequence. I also love the Remove Pending Invitations feature. This is big when it comes to Linkedin as Linkedin does not like a lot of pending invitations.
CONSThe recurring billing setup is an issue. If my card gets declined my accounts are immediately de-activated. It would be nice if there was a window. Linkedin gives you a 30 day window to renew Sales Navigator. Other companies, also give you an email notice and a window to pay before they de-activate your accounts. It would raise the quality of their customer service game for sure. The other issue is if something is buggy, I get asked to try the feature again in an Incognito browser. This is super-inconvenient and annoying.
Reason for choosing We-Connect
Becasue it's cloudbased.
Reasons for switching to We-Connect
Too expensive. They're located in the UK. So when I need support I have to wait 24 to 30 hours for a response.
Sahil
Internet, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
We-Connect is a really cheap for the features it provides.
Pretty good, easy to create campaign, good support, good and fluent UI. Pretty happy so far.
PROSIt gives almost all the necessary functionalities that its competitors provide, but at a very generous amount. It also has an excellent customer support.
CONSThe campain builders can have more branches so that it gives more versatality onto what happens when a request is not accepted, without having to give a complsary scenario when its accepted.
Christian
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2020
Do not use We-Connect, it is full of bugs and support is miserable
The product is full of bugs, undocumented glitches, and when you report something to report there is no help or willingness to solve issues in the future. Especially bad was the support experience - rude and unhelpful answers, in particular by [SENSITIVE CONTENT HIDDEN].
PROSThe features sound good in theory, but when you work with them you will realize many bugs, issues and broken things.
CONSThe support is miserable. Average reply time is 1-2 days. And the support is not helpful at all. Even after concise descriptions of a problem and how to reproduce it, WeConnect's approach seems to blame the user for making anything wrong. I'm in the IT industry since 15 years and have used 50+ services before, this is the worst experience I ever had. Do not use it, use other alternatives.
Reason for choosing We-Connect
It seemed better than other social selling products at first, we will now switch to another service.
Vendor Response
This customer initially reported a vague issue of duplicate contact creation in the CRM via Zapier. It was challenging to understand this issue, as we offer ten different event types for Zapier integration. We repeatedly asked the customer to clearly explain what event type and which CRM was the customer using. After a few iterations, we came up with a couple of possible scenarios of why that might be happening. We then offered a few solutions. The customer did not want to try any of the proposed solutions and kept repeating that he is an IT professional with 15 plus years of experience. The customer seemed irate from the beginning, never answered the questions we asked so that we could promptly troubleshoot the issue, did not implement any of the solutions and threatened to publish a bad review while we were still troubleshooting. We have the entire chat transcript evidencing our interest in helping the customer and solving the problem. We use Intercom for chat support,
Replied September 2020
Laurent
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Excellent and user friendly tool
Very positive. Runs well and smootly Great customer support (except for one person who was not properly trained)
PROSWorks reliably and smoothly. We appreciate the customer support and online help whenever needed.
CONSImport in XLS format instead of CSV A bit confusing at first to navigate within the options. A bit trickly to assign the seats at time.
Reason for choosing We-Connect
We'll use both. Thet are both very complimentary
Reasons for switching to We-Connect
More expensive, for no added value. Much too invasive.