We-Connect

RATING:

4.7

(68)

About We-Connect

We-Connect is a cloud-based lead generation platform designed to help businesses manage sequence campaigns and source prospects from LinkedIn. Professionals can configure and design the steps of campaigns and build separate sequences for group members, first connections and more. Organizations can use We-Connect to send free InMails or messages to members with open profiles, improving overall response rates. Managers can handle multiple campaigns on a unified dashboard and secure confidential data using single sign-on (SSO) capabilities. Additionally, it lets users blacklist specific contacts, track the status of outreach, generate reports and configure access permissions for team members. We-Connect comes with an API, which enables businesses to integrate the platfo...

We-Connect Pricing

$49 per user/month or $490/year

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

We-Connect schedule campaigns
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We-Connect Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for We-Connect

1 - 5 of 68 Reviews

User Profile

Joanne

Verified reviewer

Human Resources, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Quick and easy to use frees up time.

High recommended has increased my LinkedIN connections by steady growth to 3500 of good connections.

PROS

Quick and easy to set up. Support not that I have needed it much is superb. Runs in the background and frees up time.

CONS

Limited by the limitations of connections in LinkedIn in. It didn't link with Recruiter Lite but does link with Sales Navigator which is cheaper and easier to manage.

Reasons for switching to We-Connect

Use to use We - connect tried Expandi through a recommendation and found it difficult and complicated to use. We-connect dashboard so much better.

Vendor Response

Hi Joanne, Thanks for your review. I want to let you know that our product works seamlessly with the Recruiter Lite. Our support team will be glad to assist you if you faced any difficulties. Best,

Replied April 2023

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

We-Connect.io keeps getting better and better!

Overall it does everything I need it too, with the exception of 1 thing. It would be nice, if there was a way to skip a message within a campaign. I've been very happy with this software.

PROS

Great software, I have all my clients in one place, easy to organize. I love that I can create 1 campaign and add new lists to it. This is especially great when you have a winning campaign. I love the playboard, it allows me to remove people from the campaign easily and I can see where everyone is within each campaign sequence. I also love the Remove Pending Invitations feature. This is big when it comes to Linkedin as Linkedin does not like a lot of pending invitations.

CONS

The recurring billing setup is an issue. If my card gets declined my accounts are immediately de-activated. It would be nice if there was a window. Linkedin gives you a 30 day window to renew Sales Navigator. Other companies, also give you an email notice and a window to pay before they de-activate your accounts. It would raise the quality of their customer service game for sure. The other issue is if something is buggy, I get asked to try the feature again in an Incognito browser. This is super-inconvenient and annoying.

Reason for choosing We-Connect

Becasue it's cloudbased.

Reasons for switching to We-Connect

Too expensive. They're located in the UK. So when I need support I have to wait 24 to 30 hours for a response.

Sahil

Internet, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

We-Connect is a really cheap for the features it provides.

Pretty good, easy to create campaign, good support, good and fluent UI. Pretty happy so far.

PROS

It gives almost all the necessary functionalities that its competitors provide, but at a very generous amount. It also has an excellent customer support.

CONS

The campain builders can have more branches so that it gives more versatality onto what happens when a request is not accepted, without having to give a complsary scenario when its accepted.

Christian

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2020

Do not use We-Connect, it is full of bugs and support is miserable

The product is full of bugs, undocumented glitches, and when you report something to report there is no help or willingness to solve issues in the future. Especially bad was the support experience - rude and unhelpful answers, in particular by [SENSITIVE CONTENT HIDDEN].

PROS

The features sound good in theory, but when you work with them you will realize many bugs, issues and broken things.

CONS

The support is miserable. Average reply time is 1-2 days. And the support is not helpful at all. Even after concise descriptions of a problem and how to reproduce it, WeConnect's approach seems to blame the user for making anything wrong. I'm in the IT industry since 15 years and have used 50+ services before, this is the worst experience I ever had. Do not use it, use other alternatives.

Reason for choosing We-Connect

It seemed better than other social selling products at first, we will now switch to another service.

Vendor Response

This customer initially reported a vague issue of duplicate contact creation in the CRM via Zapier. It was challenging to understand this issue, as we offer ten different event types for Zapier integration. We repeatedly asked the customer to clearly explain what event type and which CRM was the customer using. After a few iterations, we came up with a couple of possible scenarios of why that might be happening. We then offered a few solutions. The customer did not want to try any of the proposed solutions and kept repeating that he is an IT professional with 15 plus years of experience. The customer seemed irate from the beginning, never answered the questions we asked so that we could promptly troubleshoot the issue, did not implement any of the solutions and threatened to publish a bad review while we were still troubleshooting. We have the entire chat transcript evidencing our interest in helping the customer and solving the problem. We use Intercom for chat support,

Replied September 2020

Laurent

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Excellent and user friendly tool

Very positive. Runs well and smootly Great customer support (except for one person who was not properly trained)

PROS

Works reliably and smoothly. We appreciate the customer support and online help whenever needed.

CONS

Import in XLS format instead of CSV A bit confusing at first to navigate within the options. A bit trickly to assign the seats at time.

Reason for choosing We-Connect

We'll use both. Thet are both very complimentary

Reasons for switching to We-Connect

More expensive, for no added value. Much too invasive.