WebEngage
About WebEngage
WebEngage Pricing
Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis its MAU count. other details here - https://webengage.com/pricing/
Starting price:
$199.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for WebEngage
1 - 5 of 32 Reviews
Sushant
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Kind of must have tools for marketing automations
Overall it's brilliant, I will recommend WebEngage if you want to automate customer journeys and send hyper-personalised cross-channel communications to customers. We use to target our customers in all three channels depending on user behaviour.
PROSUX is just fantastic; it makes it easy for anyone to get started. It's more inclined towards marketing and automation. The user journeys combined with cross-platform marketing are killer. We had literally improved some of our key product metrics like onboarding, churn etc just by sending personalised notifications/banners/offers using it's journeys.
CONSProduct analytics can be improved a bit so that I don't have to pay a hefty price for multiple tools across this segment.
Bhagyashri
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
webengage for all you marketing automation and customer data platform needs
It has been great integration webengage with our website of customer journey analytics and i learnt a lot in this process , We moved to webengage from gamooga ab its very smooth transition easy to use for marketing team and fulfils marketing requirement
PROS1.their customer data platform 2.its ease of integration with other tools like bigquery looker studio 2. Customisable dashboards
CONSService - there support team is very difficult to handle they do not understand requirement
Reasons for switching to WebEngage
Gomooga was integrated in our website it was causing load on production causing in increase in low performance and increase in page load time
Amit
Cosmetics, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2022
Review - Amit Desai - MyGlamm
Panel is very user friendly and highly customized.
CONSSegment level reporting and funnels are not possible, majority of Analytics are based on Event and not on users
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Engage your user with all channels with WebEngage
My experience with WebEngane is excellent. After analyzing WebEngage, we decided to go ahead with this tool. We don't require any additional tool any channel. WebEngage provide us all at one place. Now our customer journey is more powerful and our reach has increased dramatically.
PROSWith WebEngage we get all channels like Email, Push notification, SMS, WhatsApp and many more at one place. We can use all this cannels to engage our audience. WebEngage comes with excellent Analytics feature. We data to check deep insights and can analyze for creating marketing Strategy.
CONSFound difficulty to create dynamic email templates. Very few pre-built email templates available in Library.
Reasons for switching to WebEngage
WebEngage provides more channel channels to engage with our Audience.
Deepa
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
It is simple, affordable and effective to use WebEngage
It is easy to use WebEngage's platform. The best part of WebEngage is creating personalised Push notification with different layouts and customisation ability. With WebEngage we are also able to send Push (App and Web both), SMS, Email, WhatsApp to users under one platform.
CONSIt takes more than usual time to create Live Segments. Face integration challenges. There is lack of Customer support post-integration.