Shipturtle

RATING:

4.7

(19)

About Shipturtle

You may design an order tracking page in ShipTurtle for your clients. Although you must manually create and insert some code into your theme, the app gives you detailed instructions. The app also has a wide range of other features. For instance, with ShipTurtle, you can manage order returns, payments, and shipping expenses, as well as taxes. This app is intended to be a thorough platform with all information pertaining to shipments and vendors you work with.

Shipturtle Pricing

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Shipturtle Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Shipturtle

1 - 5 of 17 Reviews

Meghan

Consumer Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Customer service

PROS

So far the customer service is amazing... even when I was getting frustrated they came in and saved the day! Here I was thinking that I had to figure it out on my own and the best help would have been if someone could show me what I needed to do like walk me through it and they did the exact opposite and set it up for me!! the other app that I used prior to Shipturtle was not even close to being this good def appreciated!!

CONS

over sea hours but questions still get answered quickly and a resolution has almost followed instantly.

Reasons for switching to Shipturtle

they did not have what I needed for shipping labels and payouts

Aparna

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Ship Turtle for The Nestery

Our biggest advantage with Ship Turtle has been vendor visibility and control on inventory and order management, thus freeing up our team's time to take on other tasks.

PROS

We are an Indian marketplace for children's products (www.thenestery.in). We have used Shipturtle for the past 3 months. We liked how it simplified the AWB booking process, and split our orders across our 200+ vendors seamlessly.

CONS

1. Picklist based on vendor barcode. 2. Does not sync with Shopify completely so any order edits in shopify except cancellations need to be done across both platforms. 3. Does not allow change in payment mode (again point 2, does not sync completely with Shopify).

Reason for choosing Shipturtle

Cheaper and more early stage, hence ability and willingness to customise. The team is very prompt and always available on Whatsapp.

Vendor Response

Thanks for the comprehensive and balanced review. We are working on many areas as we scale with you and hopefully address all the areas for improvement you have shared

Replied April 2021

Jordyn

Apparel & Fashion, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2023

Great, but has some tech issues

Overall, this program is the best option for startups who don't have much money to start with. But, of you're larger and can afford higher priced programs, I would choose those over Shipturtle just because of the non-stop random errors that put a pause on my business

PROS

I love how many features Shipturtle comes with. The fact that vendors can generate shipping labels is a fantastic feature not found very often with competitors. The integration options are great as well. I love having Stripe as a way to pay out vendors and it builds trust. Ship Station for labels is the best option and I love having it as an integration

CONS

My only real problem with Shipturtle is that certain issues keep plcoming back and I'm constantly having to message customer support to once again fix the problem. For example, I've had moments where it'll tell me I reached my limit for number of vendors and that I need to upgrade. I am already on the highest plan, so this error stops me from continuing my work until Shipturtle can fix it. And once that error is fixed, it seems like a new error pops up and the cycle continues. It's very frustrating.

Reasons for switching to Shipturtle

Cs cart was insanely difficult to learn. It should not be that hard to use for the price charged. I made the switch because ship turtle was much more affordable and easier to use and set up.

Vendor Response

Thanks for your kind and genuine review Jordyn Higham. We hope to do better in the future and iron out our shortcomings

Replied September 2023

Mayank

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

The State plate

As a Shopify merchant, one of the biggest challenges I faced was optimizing my shipping process. That's where Shipturtle came to the rescue, and I couldn't be more grateful for their service. Shipturtle seamlessly integrates with Shopify, simplifying the entire shipping process from order placement to delivery. Their platform offers a range of shipping options and carriers, allowing me to choose the most cost-effective and efficient solution for each order. What truly sets Shipturtle apart is its user-friendly interface and robust features. With just a few clicks, I can generate shipping labels, track shipments in real-time, and provide customers with accurate delivery estimates. This level of efficiency has not only saved me valuable time but has also enhanced the overall customer experience. Furthermore, I've been thoroughly impressed by Shipturtle's customer support team. Any questions or concerns I've had were addressed promptly and professionally, demonstrating their commitment to client satisfaction. In terms of reliability, Shipturtle has exceeded my expectations. Orders are consistently delivered on time, and I've encountered minimal issues with lost or damaged shipments. Overall, Shipturtle has become an invaluable partner in my e-commerce business. If you're a Shopify merchant looking to streamline your shipping process and improve customer satisfaction, I highly recommend giving Shipturtle a try.

PROS

Seamless integration with Shopify User-friendly interface Wide range of shipping options and carriers Excellent customer support Reliable delivery service

CONS

There are no None to mention! no no no

Deepak

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Incredible Product

PROS

As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!

CONS

Nothing notable in terms of a con. However, if there were ways to have direct syncs to accounting platforms, it would be a huge boon!

Reason for choosing Shipturtle

Pricing, Two way sync with Shopify.