Shipturtle
About Shipturtle
Shipturtle Pricing
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Shipturtle
1 - 5 of 17 Reviews
Meghan
Consumer Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great Customer service
So far the customer service is amazing... even when I was getting frustrated they came in and saved the day! Here I was thinking that I had to figure it out on my own and the best help would have been if someone could show me what I needed to do like walk me through it and they did the exact opposite and set it up for me!! the other app that I used prior to Shipturtle was not even close to being this good def appreciated!!
CONSover sea hours but questions still get answered quickly and a resolution has almost followed instantly.
Reasons for switching to Shipturtle
they did not have what I needed for shipping labels and payouts
Aparna
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Ship Turtle for The Nestery
Our biggest advantage with Ship Turtle has been vendor visibility and control on inventory and order management, thus freeing up our team's time to take on other tasks.
PROSWe are an Indian marketplace for children's products (www.thenestery.in). We have used Shipturtle for the past 3 months. We liked how it simplified the AWB booking process, and split our orders across our 200+ vendors seamlessly.
CONS1. Picklist based on vendor barcode. 2. Does not sync with Shopify completely so any order edits in shopify except cancellations need to be done across both platforms. 3. Does not allow change in payment mode (again point 2, does not sync completely with Shopify).
Reason for choosing Shipturtle
Cheaper and more early stage, hence ability and willingness to customise. The team is very prompt and always available on Whatsapp.
Vendor Response
Thanks for the comprehensive and balanced review. We are working on many areas as we scale with you and hopefully address all the areas for improvement you have shared
Replied April 2021
Jordyn
Apparel & Fashion, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed September 2023
Great, but has some tech issues
Overall, this program is the best option for startups who don't have much money to start with. But, of you're larger and can afford higher priced programs, I would choose those over Shipturtle just because of the non-stop random errors that put a pause on my business
PROSI love how many features Shipturtle comes with. The fact that vendors can generate shipping labels is a fantastic feature not found very often with competitors. The integration options are great as well. I love having Stripe as a way to pay out vendors and it builds trust. Ship Station for labels is the best option and I love having it as an integration
CONSMy only real problem with Shipturtle is that certain issues keep plcoming back and I'm constantly having to message customer support to once again fix the problem. For example, I've had moments where it'll tell me I reached my limit for number of vendors and that I need to upgrade. I am already on the highest plan, so this error stops me from continuing my work until Shipturtle can fix it. And once that error is fixed, it seems like a new error pops up and the cycle continues. It's very frustrating.
Reasons for switching to Shipturtle
Cs cart was insanely difficult to learn. It should not be that hard to use for the price charged. I made the switch because ship turtle was much more affordable and easier to use and set up.
Vendor Response
Thanks for your kind and genuine review Jordyn Higham. We hope to do better in the future and iron out our shortcomings
Replied September 2023
Mayank
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
The State plate
As a Shopify merchant, one of the biggest challenges I faced was optimizing my shipping process. That's where Shipturtle came to the rescue, and I couldn't be more grateful for their service. Shipturtle seamlessly integrates with Shopify, simplifying the entire shipping process from order placement to delivery. Their platform offers a range of shipping options and carriers, allowing me to choose the most cost-effective and efficient solution for each order. What truly sets Shipturtle apart is its user-friendly interface and robust features. With just a few clicks, I can generate shipping labels, track shipments in real-time, and provide customers with accurate delivery estimates. This level of efficiency has not only saved me valuable time but has also enhanced the overall customer experience. Furthermore, I've been thoroughly impressed by Shipturtle's customer support team. Any questions or concerns I've had were addressed promptly and professionally, demonstrating their commitment to client satisfaction. In terms of reliability, Shipturtle has exceeded my expectations. Orders are consistently delivered on time, and I've encountered minimal issues with lost or damaged shipments. Overall, Shipturtle has become an invaluable partner in my e-commerce business. If you're a Shopify merchant looking to streamline your shipping process and improve customer satisfaction, I highly recommend giving Shipturtle a try.
PROSSeamless integration with Shopify User-friendly interface Wide range of shipping options and carriers Excellent customer support Reliable delivery service
CONSThere are no None to mention! no no no
Deepak
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Incredible Product
As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!
CONSNothing notable in terms of a con. However, if there were ways to have direct syncs to accounting platforms, it would be a huge boon!
Reason for choosing Shipturtle
Pricing, Two way sync with Shopify.