FLiiP

RATING:

4.8

(70)

About FLiiP

FLiiP is a cloud-based software that allows fitness facilities to manage appointments, payments, events, feedback and more. With a customized dashboard and reporting features, it helps users better service their customers. FLiiP will help you keep your customers engaged by sending automated communications with personalized messages. Administrators can also configure the platform to automatically send out text reminders to clients, notifying them about booked appointments or pending payments.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

FLiiP Pricing

FliiP is available via the following plans: Essential - $129/month or $110/month (when billed annually) Growth - $179/month or $152/month (when billed annually) Essential - $269/month or $229/month (when billed annually)

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

FliiP booking an appointment
Slide 1 of 2

FLiiP Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for FLiiP

1 - 5 of 68 Reviews

Anick

Government Administration, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Great application - easy to use and great customer service.

Great! Customer support is always helpful and quick with response and solutions.

PROS

Very easy to use for both administration and users.

CONS

Sometimes members say they cannot register for classes 2 or 3 hours prior...

Reason for choosing FLiiP

Bilingual was the main priority! Really easy to navigate for both users and administration.

Gabriel

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

CEO of Tonic GYM / Crossfit

PROS

Easy to use, explain to clients, teach to staff and all the data its giving an operator to manage his gym, understand how clients act and spend, how long they stay...

CONS

Nothing really, their customer service is great, bilingual and all, nothing to say negative

Reason for choosing FLiiP

Customer service, bilingual, great connection with the staff

Reasons for switching to FLiiP

at first, because the French software was easier for my staff to understand, and after, the relationship Fliip create with you, helping you along the way, explaining and even understanding your problem, adapting and evolving is really a great reason to stay with them.

Gaven

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Personal Training Studio

PROS

User interface has nice colors. Always improving functions.

CONS

A bit buggy at times. Annoying to setup new clients sometimes as you need a lot of mandatory information.

Louka

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Fliip review

It has been helpful overall. There are a few things things I'm not haply about.

PROS

Using Analytics and reports for management

CONS

Some reports are not accurate and misleading. For example, a client says INACTIVE for 10 days, but the were registered last week.

Reason for choosing FLiiP

It is local and offers a french version of the app for users

Mary

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Highly recommend

The customer service has been very good. This is what makes Fliip worth the price. The support to see you through the steps to get up and running and also to stay in step with new features they continue to bring on board, making the app so much more powerful.

PROS

Fliip has brought us into the tech age which has increased sales, quality of service, added extra products and services. Expanded our business and simplify its operation.

CONS

It takes some tech savvy ness but mostly stick-to-it-ness to go through the processes. Nothing more than the regular demands a business owner faces.