MassageBook
About MassageBook
Awards and Recognition
MassageBook Pricing
We keep it simple: MassageBook offers a free 30-day trial of our Amplify plan. No credit card is required. - No extra fees for additional users - No extra fees for text messages / reminders on plans that offer this feature
Starting price:
$19.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MassageBook
1 - 5 of 345 Reviews
Hannah
1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2022
Love this program, have used since the beginning
David
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Just What I Need To Manage My Practice
I think that Massagebook really - and quite brilliantly - crosses the chasm that is often never, truly crossed by many companies out there: they connect the ever-ellusive Benefits of [a] Service with its Features. They are massage therapy practitioner-centric - we are their Clients (as well as their Customers) - delivering functional, beautiful, intuitive, and comprehensive services that are needed and desired most by massage therapy practitioners. I stay because I feel like they have and continue to develop the software Just For Me. I like that :D
PROSMassagebook is a complete software solution for my sole-proprietorship - detailed reports and appropriate and sane-levels of engagement with my clients are both built into Massagebook, two very important aspects of running my business. Their mobile-accessibility - for both business-owner and its customers - is impeccable. The marketing and promotional components are integrated very well into the CMS function. Their payment portal only gets better and better - rates are fair, Referral Fees (from MB-domain-originated promotion, of which I have garnered several New customers) are nominal. Their business Goals of making things "easy" is apparent in their Customer Service: knowledgeable, persistent, easily- and readily-accessible, and in the new Features they roll out on a regular basis. The cost for their service is definitely worth paying - basically: it pays for itself in the time & money it saves me doing it "the old way". I feel like everyone at Massagebook cares about the success of my massage therapy practice - from the regular emails from rep and the Massagebook Team to their blogs about How To maximize the use and benefits of the software to make my practice management Better, I learn more and more not only How to use the software, but also Why. They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.
CONSAs with most software subscriptions out there, there are features that I could use more of in my practice - but Massagebook is ALWAYS working to make the current ones Better and develop new ones for the benefit of the majority of its users. Over the 5 years I've been with Massagebook, they always seem to come through, albeit at the cost of time. I will always wish for a Perfect Product, and the Massagebook Team has and will always rise to the challenge by hearing my suggestions and requests and moving toward a more-efficient and easy software to use.
AJ
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Absolutely worth it
Feels like a mom and pop business with its friendly, know-it-all support team crossed with a multi-national corporate super power with state-of-the-art software tech. Let’s just hope they don’t turn into one! I think you’ll be pleased you chose massage book. Also, they are very good at communicating changes and being transparent.
PROSAlways improving the software. It feels like someone really really cares about the details and has extensive knowledge about the industry. Super intuitive. Excellent and organized note taking. And their customer support is hands down the best for any company I’ve dealt with.
CONSSome software limitations early on when I started using them years ago, but they are on it, always! And today, there’s nothing to really complain about.
Ryan
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Great Resource
It’s very convenient and easy to use. Highly recommended
CONSI wish it would display previous client visits more prominently
Vendor Response
Hey Ryan! Thanks for the great review! If you've not already shared with our team, please let us know where you'd like to see previous client visits more prominently. We do have a feature on the desktop and mobile app to autofill appointment details based on previous visit information. If you want to see something specific, let us know and we'll walk you through either a current solution or we'll get it documented for an update! Thanks for choosing MassageBook for your practice.
Replied January 2024
Adam
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2023
Massagebook Experience
Massagebook is a great intro program for users starting to be self-employed. It is a very simple layout and easy to understand how to use.
CONSMassagebook has very limited options for different practioners (eg. osteopath, kinesiologist)The SOAP notes format are low quality and non-customizable, you could not make your own intake forms, support rarely assisted me with any issue when I had one. Would not recommend to anyone except a beginner in their industry.
Reasons for switching to MassageBook
Much better product and had solutions to all the issues I had with massagebook.
Vendor Response
Hi Adam! Thank you for your honest review here sharing your experience. I'm happy to share that in early February, we launched a 100% fully customizable intake form feature: https://www.massagebook.com/marketing/customizable-massage-therapy-client-intake-forms/. While our target market is massage therapists, we do have thousands of providers offering non-massage services on the platform. I'd love the opportunity to reconnect with you and help you try out some of these features at no cost, including the intake forms, and ensure you have a tailored and helpful customer service experience. If you're interested, please send an email to support@massagebook.com Attn:Rachel and I'll be happy to connect you with our Senior Advocate. We look forward to another opportunity to serve you and your clients well! Have a wonderful day and I hope to hear from you soon.
Replied May 2023