eLabJournal

RATING:

4.6

(64)

About eLabJournal

eLabJournal is an all-in-one electronic lab notebook that includes eLabInventory and eLabProtocols. It enables users to improve efficiency in labs, enhance productivity and generate more output in the same amount of time. Features include centralized experiment data management, an intuitive user interface for life science, increased interconnectivity and integrated sample tracking. eLabJournal allows businesses to maximize customization with eLab API and SDK. It also offers a 30-day free trial and no obligation or fees are required.

eLabJournal Pricing

Please contact eLabNext directly for pricing information.

Free trial: 

Available

Free version: 

Not Available

eLabJournal Dashboard can be customized to your preferences
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eLabJournal Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eLabJournal

1 - 5 of 64 Reviews

User Profile

Maura

Verified reviewer

Higher Education, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Functionality and Superb Customer Support

Our overall experience with eLab Journal has been exceptional. We are glad we chose to partner with them because they were definitely the right choice! They have helped us immensely and we would not have achieved a successful project outcome without them.

PROS

Working with the team at eLab Journal to implement our LIMS and make enhancements as our laboratory has grown has been a wonderful experience. Everyone we have worked with is responsive and collaborative. The software itself has amazing functionality and provides the features we need to act as an efficient, high throughput testing laboratory.

CONS

When we implemented the software in 2020, some of the menu items and navigation seemed disjointed and not exceptionally intuitive. eLab Journal has evolved since then and we have seen improvements. The team is also open to our feedback as system users.

Vendor Response

Thank you for your review of eLabJournal, Maura happy to hear that you've noticed our improvements, and we always appreciate the great feedback! Since October 2021, we have implemented several new UI updates, reorganized the navigation tools, and taken a more multi-disciplinary approach to the menu items so that chemists, biologists, research techs, and lab directors can easily access their unique day-to-day workflows within the system. Stay tuned for additional major updates by 2023!

Replied July 2022

Elizabeth

Research, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

eLab has helped manage a veritable flood of samples

Overall, I'm very pleased with eLab. It has greatly streamlined the tracking of sample receipt and downstream processing for thousands of samples, allowing me to set up standard procedures that even novice undergraduate students can follow without difficulty. Likewise, the pricing was very competitive and the team at eLab has been very responsive and pleasant to work with.

PROS

This product has greatly facilitated the standardization of sample intake and inventory. Likewise, I really appreciate the ability to set up lab protocols (with version tracking) and standardized experiment templates. These features, in particular, make it easy to bring on new lab helpers in an undergraduate setting. There is no need to manage and track shared files or folders, and when a student leaves, their records and activities are preserved. The interface has generally been quite intuitive and easy to maneuver, and customer support is responsive and helpful if a user runs into problems.

CONS

There are still a few glitchy (largely aesthetic) areas. For example, the "Lineage" button appears to multiply as one clicks on or manipulates successive sample records. This can be resolved by refreshing the page, but it is not guaranteed that you will remain on the same sample record when you refresh. This doesn't seem to impact the integrity of sample records, but can be annoying when working with a lot of sample records. There is not yet a function to create copies of plates of samples (e.g., whole-plate aliquots, series, or downstream product). One can work around this with batch importation, but I do look forward to this feature eventually being incorporated.

Reason for choosing eLabJournal

eLab offered a combined electronic lab journal and inventory tracking/management platform that was both intuitive and economical.

Vendor Response

Thank you for reviewing eLabJournal, Elizabeth! Our team worked hard to design an easy-to-use UI and we're glad to hear that those efforts have paid off for you. The latest version of our Lineage add-on resolved the glitch you mention and is available in the Marketplace please make sure to check and update the Add-On. We're also working on a bulk cloning feature for plates and hope to release it soon. Thanks again for sharing this valuable feedback so that we can improve the eLab experience for our entire user community, and stay tuned for some exciting updates!

Replied July 2022

Xabier

Biotechnology, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Digitalization of Manufacturing Processes at Viralgen using eLabJournal

PROS

When using eLabJournal we take advantage of: - We no longer use paper-based experiments. - Instead of having different repositories for experiment and sample results, everything is stored in a single digital repository, avoiding the exchange of mails with these results. - The Audit Trail of the samples is really good. - You can trace the Samples that are used in an experiment really easily. - Sample reception process using QR has simplified this process within Viralgen. - The ingestion of data from third party software using API is straightforward. - The implementation of eLAbJournal has allowed more communication between laboratories and departments. - The integration with other third-party applications is possible using the API. In our case with SAP.

CONS

- When being used to paper-based experiments, the investment of time you need to digitalize your experiments in eLabJournal is really high. - We miss some Project/Study/Experiment filtering tools.

Reason for choosing eLabJournal

Apart from the technical features, the good job perfomed by the technical support people during our Free trial was really important when we chose eLabJournal. They were really fasta and eager to help us during this time.

Franziska

Biotechnology, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2023

The development is stuck

I'm thinking about moving my group back to good old paper reporting. I have already started doing this for short-time students that come to the group as trainees.

PROS

When we bought into it, it seemed to be the most advanced and user friendly product on the marked

CONS

Since we bought into it, the Journal is stuck in development or asks for additional money for features that should be integrated for molecular biology purposes.- still no possibility to use a stylus to annotate gel pictures or write entries. This would be to migrate from "paper book" to "electronic labbook" without loosing the ease of the "paper report".- gene bank files should be visible within the elab.

Reason for choosing eLabJournal

At the time the elabjournal was more integrated, it was better capable to manage teams (PI could access all data). The customer service was better before we bought into our in-house server solution.

Vendor Response

Thank you, Franziska, for your review! We appreciate your honest assessment of the platform, and we heard you loud and clear. We are actively working to develop additional features and improvements for the Journal and Protocol modules. We are happy to tell you many of the issues raised here are already core features within the platform. You may be interested in checking out our CloneAssist add-on, which allows users to integrate a molecular biology workbench into their ELN entries to visualize and construct DNA and plasmid molecules, with integrations with SnapGene, Genius, and GeneBank/FASTA files. We recommend scheduling a call with your Digital Lab Consultant/Account Manager to learn more about the add-on and see if it would fit your group well. As providing exceptional customer service and support is one of our core tenants here at eLabNext, we're surprised to hear that your service experience has declined since transitioning to a dedicated installation. That doesn't sound like us. Would you be open to scheduling a call through the Support Desk with our Customer Success team to share more about your experience? We will thoroughly investigate any feedback and make the necessary improvements to restore your confidence in our support services. The Head of our company would like to meet with you personally to investigate!

Replied August 2023

Austin

Biotechnology, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

eLab Protocols offers a great all-in-one solution to protocol development and refinement

So far my experience with eLab Protocols has been great and has offered an easy and streamlined means for communicating methologies that have worked well and for iterating on as these methods improve. I am excited to utilize the AI-based protocol generator function in this step of the process as well since it showed some promising outputs on some preliminary demos I performed. It still generates/hallucinates citations and can provide .

PROS

The template generation and easy iteration of commonly used protocols in the lab has and will continue to be invaluable for our operations across our two sites.

CONS

The slow adoption of the protocols function within the eLab protocol may be attributed to some of the clunky nature of generating a protocol from scratch in eLab, which can be challenging from a format perspective. However, generating the outline in a 3rd party platform such as Microsoft Word and then utilizing the import function has been great for generating rapid protocol skeletons that can then be populated/fine-tuned based on the user. Also the lack of a spell-check function makes 3rd party platforms more effecitive for generating error-free templates.

Reason for choosing eLabJournal

N/A - this was not a decision I was directly involved with

Vendor Response

Austin, thank you for your positive and detailed review! It is incredible to hear that you find our platform an all-in-one solution with easy-to-generate templates and excellent sharing/collaboration capabilities across your two sites. We designed the platform with productivity optimization and seamless collaboration in mind. We greatly appreciate your feedback! We’re working on enhancing the text editor to provide better formatting capabilities. We highly recommend reaching out to our Support Desk (support@elabnext.com) to be added to the feature request ticket and stay updated on its implementation progress.

Replied December 2023