AccuMed
About AccuMed
AccuMed Pricing
10 users
Free trial:
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Most Helpful Reviews for AccuMed
1 - 5 of 15 Reviews
Dr Sangita
Verified reviewer
Medical Practice, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
AccuMed very helpful to every one
Accumed Support the patient dashboard is easy to use everything is in one place they can improve in payment reports.
PROSIt was very easy to use and with a large amount of patient information coming in it was easy to manage because of the software.
CONSNot a big issue but kindly update to support for Mac.
Jeff
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Family Service League, Inc. Review
Very positive.
PROSUser friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). [SENSITIVE CONTENT HIDDEN] is particularly expert and has been our partner for some time.
CONSLess about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.
Reason for choosing AccuMed
We had historically been using Accumedic for PM, and when we were ready to make switch from Avatar, Accumedic had impressively developed their enterprise application.
Reasons for switching to AccuMed
Couldn't get to a fully integrated (PM and EMR) place-never ended up billing out of Avatar.
Lorraine
Executive Office, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Forestdale Inc. review
Revenue cycle management, thus far, has been great. [SENSITIVE CONTENT HIDDEN] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. [SENSITIVE CONTENT HIDDEN] is helpful in ensuring developer follow up.
PROSWe like the ability to customize and create a product that fits our program.
CONSThe product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.
Reason for choosing AccuMed
We wanted to customize the product.
Joann
Mental Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
AccuMed is the best!
It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.
PROSAccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.
CONSThere are no features that I did not like.
Reasons for switching to AccuMed
Valant did not have the customer support, was not user friendly and was very difficult to manage.
Pamela
Individual & Family Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Review
Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training.
PROSEase of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing
CONSReports can be difficult to obtain Not always advised ahead of time of program updates
Reason for choosing AccuMed
Ease of use; applicability to a clinic setting; met what we were looking for in the areas of treatment plan and service notes and billing
Reasons for switching to AccuMed
Needed a comprehensive electronic health record, preferably linked to billing claims