AdvancedMD EHR

RATING:

3.6

(451)

About AdvancedMD EHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day...
Scheduling details

AdvancedMD EHR Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for AdvancedMD EHR

1 - 5 of 451 Reviews

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

AdvancedMD is an integral software in our practice

PROS

The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.

CONS

It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.

Alexandra

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Highly Customizable EHR

I really like the software and the providers I work with do too. It just takes time to ramp up.

PROS

I love how customizable the software is. It works for any specialty. This makes it great when working with multispecialty practices that require a lot of different features for each provider. There are many ways to do the same thing so the flow can also be customized.

CONS

Since it is a blank slate this can be intimidating for a lot of providers and it is hours of work to get perfected. It is expensive for AMD to build the templates so it falls on the staff. The prebuilt templates are not great. Learning the software is really difficult and I only know a handful of providers that can utilize the custom features. However, once it is set up it is fabulous. Investing time in the software is what is going to make it amazing.

Reasons for switching to AdvancedMD EHR

Needed a more sophisticated EHR that could handle multiple specialties very well.

Michelle

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Best overall medical software

Overall this is heads and shoulders above other EHRs

PROS

Charting is easy and templates are comprehensive

CONS

It would be great if it had a specific allergy component.

Vendor Response

Thank you so much for taking the time to leave this review. Adam

Replied February 2024

Dr

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Do NOT Buy!!!!

I should have listened to my gut and stayed with Athena. They suck too, but at least we got paid and the functionality was more intuitive. We're going back as soon as we can!

PROS

We liked the idea of having an easy way to communicate with one another about patients.

CONS

1. Buggy and slow program. Doesn't work well on Chromebooks. 2. Chart files located in different parts of the software so you have to log in to an entirely different system (the practice management) from the clinical side. Ridiculous! 3. Implementation was the WORST. I paid $5000 to these people to design chart templates (and I sent photos and details, no less) and they still screwed it up royally. Online forms still do not port over to the patient's chart, and I just found out it has to be done MANUALLY in 2022. FAIL. 4. Patient facing appointment scheduler not showing all appointments 5. Billing is slow and follow up is practically nonexistent. We have to institute all back end follow up. 6. No ability to easily input referring physicians 7.

Reason for choosing AdvancedMD EHR

Cost

Reasons for switching to AdvancedMD EHR

Cost

Brian

Mental Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Brian S. Review of Advanced MD

PROS

Ease of use. All in one scheduling and EHR.

CONS

Occasional tech glitches, but usually quickly resolved.

Reasons for switching to AdvancedMD EHR

Our company switched. Not fully sure of their reasons, but I prefer it to Valant.

Vendor Response

Thank you so much for taking the time to leave the review.

Replied November 2023