I really like how easy care patron is to use for the practitioner as well as the client coming into the practice. It has a lot of functionality and user friendliness and that’s what is really great about it.

The main thing that I don’t like about care, patron is how it’s difficult for my client to see when they next have appointments because then it does cause some issue and lateness were cancellations.

Carepatron have been very supportive right from enquiry through to ongoing use and is very responsive to requests.

I mostly use the calendar for appointment bookings and reminders and the notes features which saves me 1 - 1.5hrs time previously spent on this each week. It was great that I could set-up with my most needed features and then develop use from that.

I'd like to take off the ability for the client to cancel appointments in the email reminder. I'd prefer that they have to contact me directly

Easy to use; customer support is very prompt and helpful

Often there's glitches with telehealth appointments and I've had to switch to zoom or another form of telehealth which is very disappointing

It’s worth every penny and I have no intentions of switching.

Carepatron is so user-friendly. It has everything you will need in respect of practice management. The customer service is top class! I have been recommending it to all my fellow therapists who equally love it. Clients have found it easy to access shared files. It really is the best, most versatile platform on the market that doesn’t cost the earth. Great for solo practitioners. Highly recommended.

On the rare occasion, it has been sticky loading templates on a mobile device.

Easy to use and has almost all of the services I have been looking for in 1 platform. Customer service has been very responsive and helpful

No waiting room for the online video sessions which is necessary. Clients have a window that comes up that asks them to continue holding but have been kicked out or frozen and I have been on and so has a client but the client isn’t there. The video doesn’t work from the app version. Re invoices: no option to edit what is on the invoice and no option to invoice monthly.