Overall I'm happy to use and recommend ClinicSense for massage therapists and any other alternative wellness treatments.

Easy to schedule appointmentsOnline scheduling.Appointment reminders.Client history forms.Treatment forms that can be customisedEmail marketingRecording paymentsBusiness reports.

Does not have facility to search for a particular patient's appointment in the calendar.Uploading images in marketing emails is distorted once uploaded.No text reminders for UK

ClinicSense has come a long way in the last few years. When I first started using it, it was clunky and felt unrefined. In the last 6 months they have added a lot of new features, and ease of access.

The price was fantastic, it was nice with the automated reminder texts, and online booking.

The mobile app doesn't work for my phone (Samsung s10), but the web-browser clinicsense.com works fantastically so it doesn't affect me too much.

It great that the clinicsense team are always thinking of ways to enhance their software system. I also really appreciate that I can directly email customer support with a question and the response time is extremely quick. I'm happy with it and have been using clinicsense for going on three years now.

Having clinicsense is like hiring an assistant to do my scheduling. Personally, I cannot be available to answer my phone every time someone reaches out to schedule. With clinicsense, I send the client a link per their request to schedule an appointment and they schedule their appointments at their convenience.

The few times I have realized there's a feature I could use such as having the ability to only offer a service to existing clients and another service only to new clients, clinicsense comes up with it. So, I would say they're always becoming more expansive in their features and I've never felt that I did not have what I need to run my business.

Price is great. The desktop version is very easy to maneuver and adding and deleting appointments is simple, as is updating patient information. There's color coding which I love. The online booking feature is very simple as is the adding to my calendar subscription.

I HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10. I also don't like the mobile app. It's slow and I don't like having to scroll down. I have made appointments on the wrong day because the app doesn't seem to catch up. I'm not sure why I have to Save any changes I have done before being able to invoice out the patient either. I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible. Also, I would like to make that the one that automatically pops up, and I haven't been able to find a way to do that. I would like that version to be be used by patients so I after they fill out their intake, it won't be deleted when I go in and have a conversation with them. I also don't like that I can't split up my day. I have to add in a Personal Block. I would like to have 9-12 then 4-8 time frames available, for example.