Downtime Solutions
About Downtime Solutions
Most Helpful Reviews for Downtime Solutions
3 Reviews
John
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Downtime Solutions is a must have!
By enabling staff to seamlessly input and store data, the solution significantly shortened the time needed for recovery. Previously, our organization used to require numerous hours to recover for each hour of downtime. However, with Downtime Solutions, this downtime was significantly diminished. This substantial decrease in recovery time directly leads to cost reductions and heightened operational effectiveness. Staff members can swiftly return to their duties, minimizing interruptions and maximizing productivity.
PROSBy integrating Downtime Solution into our disaster recovery strategy it has helped minimize the effects of outages and in turn provide continuous delivery of high-quality patient care.
CONSThis product has nothing to dislike about this product. Downtime Solutions has given our organization a feeling of security in case of downtime.
Cynthia
Information Technology and Services, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Ras Downtime Solution
It was a very good experience. DB is very customer savvy, they are open to customizations to meet the needs of their customers and are great partners for any organization.
PROSAt SJH, we already had Ras in place and the users were very familiar with it. The system is very user friendly and training needed was minimal. The solution was a standalone solution with servers available in house and not dependent upon outside web, internet or cloud services in order to run. The cost of the solution was accommodating for the budget yet the feature functionality was robust and rich.
CONSAs development partners for the solution, it took more time than expected to get the application where we needed it and implemented.
Reason for choosing Downtime Solutions
Cost and Flexibility
Maureen
Hospital & Health Care, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
St. Joseph's Downtime Solutions - A Difference Maker
Using the RAS downtime solution has been a benefit for St. Joseph's as we have monthly scheduled events. Users are able to recover from the downtimes in less amount of time which helps a smoother workflow process for getting patients into the system quicker.
PROSAfter implementing the RAS downtime solution we cut our downtime recovery process drastically. We have also been able to minimize the amount of split records since the EMPI information is available when selecting patients. This has also helped with ensuring we capture and recover all downtime registrations and visits.
CONSThe inability to have real bed board tracking to allow for easy use of moving and easily tracking patients for an extended down time.
Reason for choosing Downtime Solutions
Since St. Joseph's did not have an electronic downtime solution, we partnered with DB Technology to help develop a downtime solution.