Kipu Systems Software
Kipu Systems offers a cloud-based EMR solution for addiction treatment, detox and rehab centers. The solution can account for all instances of user access and any changes that are made to data points so that the data generated can be documented. It assists users in compliance and removes the possibility of overtesting or missing tests. Users can generate random test frequencies.
Kipu Systems provides templates, customized pre-assessment, consent and insurance forms to follow a workflow. The interactive medical history screen tracks minute details including fingerprints, pictures property, demographics and referring agents.
Kipu Systems integrates the medical and administrative models so that a single system can help manage multiple aspects of facilities that include levels of care including outpatient, inpatient, residential and intensive outpatient. Substance abuse treatment centers and detox facilities can manage open beds, a patient’s status, daily updates, evaluations and more. Support is offered via phone and email.
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Manage cases -
Capture signatures and manage data entry -
Manage occupancy and other resources -
Keep track of pending items and to-dos -
Create reports, charts and tables -
Replicate existing workflow
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
9 Reviews of Kipu Systems
Jessica from UR1 Professionals
Specialty: Billing services
Employees number: 2-10 employees
July 2018
July 2018
Easy to navigate.
I think it's a good Electronic Medical Record option for facilities.
Pros
It was easy to find the necessary information I was searching for and it was self explanatory. It's nice to be able to sign and complete documentation online and have everything needed in one place for admission, treatment, and discharge.
Cons
When trying to search for a patient, if there is more than one account for a patient, there isn't enough identifying information and it's not clear as to which one is the correct selection.
Robert from UR1 Professionals
Specialty: Billing services
Employees number: 2-10 employees
July 2018
July 2018
Great software
Pros
So simple to use and navigate! We access this software for one of our facilities and it is extremely easy to get any and all information
Cons
Nothing that affects me directly. I hear price can be a concern however I access it for one of my clients that uses and pays for it.
Amanda from DANCO Companies
Specialty: Mental & behavioral health
Employees number: 201-500 employees
June 2017
June 2017
The KIPU EMR Software is VERY Strong in delivering quality, clinical services.
KIPU has everything you need to support clinical staff in the delivery of high quality substance use disorder and mental health care services.
Pros
An EMR is one of the most important components of any treatment center, mental health or substance use disorder treatment. KIPU delivers a very sophisticated offer of customizations that are easy to use for providers and their employees. The Training and Customer support are the best of all the systems I reviewed.
Cons
The connection to billing services is good, and could use some improvements. Other software programs make "one screen" billing operations easier for the administrative staff to track payments from insurance companies and run client payments through the billing portal.
Benjamin from Aventura Mental Health Care Facility
Specialty: Mental & behavioral health
Employees number: 51-200 employees
December 2016
December 2016
Kipu is the number one provider for treatment centers
KIPU helped us out with our treatment center. KIPU has excellent customer service that's very helpful for all of our needs.
Pros
Fast turnaround time.
Cons
A little bit expensive.
NESTOR from MIAMI SPRINGS REHAB
Specialty: Alternative & holistic medicine
Employees number: 2-10 employees
November 2016
November 2016
Kipu saved our Treatment Center
Kipu dramatically improved our intake times. It's a little pricey, but so far it's been well worth it. My staff is very happy with it.
Pros
Intuitive. Fast. Very robust.
Cons
A little expensive.
Lindsy from Claim path Billing
Employees number: 51-200 employees
September 2018
September 2018
BEST EMR!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Great experience!! Wonderful, friendly customer service! I highly recommend KIPU among all the rest! As a biller its the quickest, easiest and most efficient way to get everything I need.
Pros
I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment. I know it may be a little more pricey than the others (i.e. best notes, Zen charts) but you truly get what you pay for!
Cons
The change in the face sheet of a patient. Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.
Cory from Management Consulting
Employees number: 11-50 employees
August 2018
August 2018
Lacks Functionality and Timeliness
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Unfortunately, my experience with KIPU was never great. I actually didn't want to implement it but my boss overruled me. As time went on, I was proven correct, which wasn't a good thing. It just wasn't conducive to our type of addiction rehabilitation practice.
Pros
It's generally good for the clinicians, easy and straightforward.
Cons
The functionality is limited. It's not built for a spectrum of practices and that presents a problem. They often say a function is coming in the next couple of months but isn't around after 18 months. The customer support is not as well-versed in the software as they should be. You can't make customized reports.
Katie from Chabad of California/Benefit Recovery Partners
Employees number: 11-50 employees
June 2018
June 2018
It is obvious from the start that this software was written with great care and completeness.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Kipu is the core resource in our office!
Pros
I use this software all day everyday and it never fails me. The layout is simple and thorough, easy to navigate and visually pleasing. I have recently started using the Reports feature and it has made gathering information much more efficient. It literally used to take me 1-2 hours to gather specific data that is now at my fingertips in a matter of seconds using their customized reports.
Cons
The only improvement I would like to see is an added search field available at all times, say, in the Settings/Help Menu Bar.
ROSIE from Miami Springs Private Treatments
Employees number: 11-50 employees
November 2016
November 2016
Great EMR for Addiction Treatment Centers
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It has a lot of features and a lot of customization. The cool thing is that their integration team worked with us to understand our needs. They got it up and running on time and on budget.
Our staff loves it compared to what we had before. It's really much better than the competition.
Pros
Easy to use. Staff loves it.
Cons
It's on the more expensive side, but it pays for itself.
Response: Kipu Systems, Kipu Systems LLC
Date: November 2016
November 2016
It's our pleasure to have you as a client.
