About MedPointe

MedPointe from Health Systems Technology is a cloud-based EHR solution that offers integrated billing, accounting, picture archiving and patient scheduling features within a suite. The program can also be deployed on the server and is compatible with both Mac and iOS devices.

MedPointe is a certified EHR solution that helps physicians to manage their workflows. It also provides a patient portal, referral and document management, e-prescribing, medication lists, disease management, allergy & drug interaction checks and integration with medical billing programs.

MedPointe works in conjunction with other Health Systems Technology tools, allowing practices to manage patient photos, send appointment reminders, process payments and track patient billing...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

6 Reviews of MedPointe

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

Do you use this product?Write a review

June 2019

bonnie from Zoneci Medical, PLLC

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2019

Better than most

Pros

This is an extremely easy to use scheduling and EMR program. We've had staff members completely unfamiliar with any EMR programming be able to use it flawlessly within a day. There are a few changes and updates we as a practice would like to see but understand that hst cannot individualize the program for every practice. Communication is amazing. If there is an issue or some type of error occurring we are notified with a blast email, often before the practice is even aware there is an issue.

Cons

I have to think hard to come up with any cons for this software. Usually if we have a glitch, which is completely expected for any computer program, we get a swift response resolving any issues. If I had to make any changes I think the biggest change would be to make it possible to enlarge the font.

Response from Health Systems Technology

Replied July 2019

Hi Bonnie, Thank you for your awesome review! We are grateful for the opportunity to serve you.

June 2019

Robert from Robert B Young MD

Company Size: 1 employee

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

HealthSysTech's Practice Made Perfect

Excellent. I've been a customer since the early 1990's, beginning with their DOS program. I've never considered looking elsewhere, even with free data transfer, since they introduced their Windows program.

Pros

It is generally very efficient to perform tasks--the development team always considers the end user (physician & office staff) in designing the processes. Above all, the support team is always available and ready to help, from explaining how to do a task to being willing to add features and options in future releases. Customer input is their primary driver, along with their expertise on the laws and regulations that must be met in EMR software use.

Cons

Really, there's nothing to dislike. There are always ways of doing things that one user could prefer be different, but those quibbles are few and far between.

Response from Health Systems Technology

Replied July 2019

Hi Dr. Young, Thanks for your review! We are honored to have served you for so many years!

June 2019

Vivian from Americare health PC

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

June 2019

Love It

I Love it and the team was originally familiar with Americare Health since there were not a lot of clients with the Medpointe system in NC. Very Nice, Patient and Professional

Pros

Very easy to catch on to and manage. It can be programmed to your type of facility to easily access.

Cons

There's Nothing that I can say negative about the system

Reasons for Choosing MedPointe

CEO got good feedback from one of his colleagues. A similar practice to our's

Response from Health Systems Technology

Replied July 2019

Thanks for the awesome review, Vivian! We are happy to serve you and the rest of the team at Americare.

February 2019

Erik from Cheryl Newman MD, PLLC

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Easy to use and customizable

Pros

Software is easy to learn and use. There are a lot of features such as Correspondence and Preventive Care that can be customized. The note building allows for setting up presets that make common documentation faster. I have used three different EMRs and this one definitely requires less clicks to get things done.

Cons

The customization takes some time upfront.

Response from Health Systems Technology

Replied July 2019

Thanks for the review, Erik! We are happy to serve you.

June 2019

Tina from Grace Medical Clinic

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Medical Records. Billing/Accounts Receivable

Excellent!!

Pros

Very easy to use and able to modify to suit your needs. Customer support has been outstanding! Notes are easy to generate along with billing claims.

Cons

I find the reporting sometimes is difficult to drill down to exactly what is needed.

Response from Health Systems Technology

Replied July 2019

Thanks for the awesome review, Tina! We are happy to serve you.

February 2019

Lisa from Medical Practice

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2019

Medpoine biller

Customer service help is stellar, easy to use, 24 support help,

Pros

How easy it is use, has lots of features.

Cons

Looks like it needs updated look.littke in the full side, but is very functional.

Response from Health Systems Technology

Replied July 2019

Thanks for the review, Lisa! We are happy to serve you.