About NextGen Healthcare Practice Management

NextGen's Practice Management offers a user-friendly solution to help medical practices manage day-to-day processes such as coding, scheduling, registration, collections, and more. The platform which was Top-ranked by Black Book Research and earned Best in KLAS offers a comprehensive solution for large and small practices that allows them to keep up with patient data through data interchange features and helps practices regulate compliance and HIIPA safeguards.

NextGen Healthcare Practice Management Pricing

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NextGen Healthcare Practice Management Reviews

Overall Rating

1.0

Ratings Breakdown

(0)

(1)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for NextGen Healthcare Practice Management

1 Review

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Katie

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

Nextgen the nightmare

NIGHTMARE that doesn't end since they don't do their jobs correctly when you cancel the service exactly how you are supposed to.

PROS

Absolutely nothing. It is awful. The worst.

CONS

Everything, the outdated technology is a security risk, the customer service representatives are rude and incompetent, the worst experience for an outrageous price.

Reason for choosing NextGen Healthcare Practice Management

I left Nextgen and have Athena thankfully

Vendor Response

Hi Katie, We hear your frustration. The experience you describe falls far short of the high standards we set for ourselves. We strive to make every client touch point, from product to service, positive and successful. If you are open to a live conversation, I would welcome learning additional details. Please email me at coedwards@nextgen.com with some time options that work for you and we’ll set up a call. Thank you so much, Katie. Sincerely, Colleen Edwards

Replied January 2024