Preferred Patron Loyalty
About Preferred Patron Loyalty
Preferred Patron Loyalty Pricing
Standard Edition: $59.95/mo Premium Editions start at $129/mo.
Starting price:
$149.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Preferred Patron Loyalty
1 - 5 of 106 Reviews
Fabricio
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Excellent software
What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales.
CONSI am very grateful to this program has helped me to raise my sales, the only thing I can criticize is that my clients have told me that on occasion is slow the program.
Vendor Response
Good News! Our techs were able to identify your modem simply needed a reboot. Modems can sometimes get fouled up and experience less than satisfactory WiFi performance. A reboot often resets it back to normal operation. If the problem persists, we suggest you contact your Internet provider.
Replied May 2018
John
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Very reputable Company
My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is [sensitive content hidden] . [sensitive content hidden] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. [sensitive content hidden] is a great asset to Preferred Patron.
PROSI have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company.
CONSNothing that I can think of. Preferred Patron has provided everything I can expect from them and the software.
Reason for choosing Preferred Patron Loyalty
I liked what they offered, and at a reasonable rate.
Brian
Cosmetics, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Works great for my business
Customers love the loyalty program, works great for my business
CONSNothing as of now it's great. I love the program
joe
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
It is a good software to track and collect customer info
The system is easy to install and use. We easily trained the staff and implemented in our standard daily operations
CONSWe believe it is slightly overpriced for just a software use and gathering customer information. We can do it in an Excel format .
Vendor Response
Thank you for your feedback, Joe. I have good news to share. We have now introduced new price plans and packages, starting as low as $59.95/mo. We would be happy to re-align you into a program that's more suitable to your needs and budget!
Replied May 2021
Melody
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Customized for our use.
It has been absolutely wonderful. Best customer service of anyone we work with. The program rarely has any problems or glitches. Runs very smoothly. I would love for it to work with Salesforce as an api.
PROSThe fact that they worked with me to customize the program to work with our free clothing program at the charity. Instead of earning points we are able to give our families points and the can then use the to shop for clothing. Each point equals a dollar so we can also quantify the value to our families. This is really backward for a loyalty program but it was exacly what I was looking forward and the made it happen. The absolute best thing is the customer support they have. [sensitive content hidden] is fantastic and responds within minutes, solves the problems and allows us to continue serving our clients.
CONSI think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
