TextSpot
About TextSpot
TextSpot Pricing
Pricing is based on how many text messages you want to send per month. 100 messages/month - $12/month 250 messages/month - $17/month 500 messages/month - $25/month 1,000 messages/month - $42/month 2,000 messages/month - $68month 3,000 messages/month - $93/month 5,000 messages/month - $127/month Pay annually for any plan and get two months free!
Starting price:
$12.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TextSpot
1 - 8 of 8 Reviews
Michelle
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
TextSpot makes text message management easy
Have quite advance features that automates the bulk text messaging in a all-in-one approach.
CONSTextSpot do not have Android an IOS applications which makes it difficult to use in mobile devices.
Vendor Response
Hi Michelle, Thank you for taking the time to leave us a review. We're glad to hear you're finding it easy to use our platform for bulk/mass texting in the health care space. We do plan on offering a dedicated mobile app at some point in the future. So stay tuned as we continue to release new features!
Replied May 2022
Elizabeth
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great product!
I love that I can schedule text reminders for appointments. Set it and forget it!
PROSEasy to use, easy navigation, very reasonably priced.
CONSI can't think of anything I don't like. It does exactly what I need it to do.
Vendor Response
Hi Elizabeth, Thank you so much for taking the time to leave a helpful review for others. It helps us continuously build a better SMS platform. We're happy to hear that you enjoy TextSpot and find it very easy to use. We understand that you are using TextSpot for the health, wellness and fitness industry and we know how important appointment reminders can be. If you are enjoying the features now, just wait to see what we have in store for the future of sending and scheduling your text message appointment reminders!
Replied May 2022
Donald
Hospitality, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2023
Bad business ethics / support
Not good. They want to keep free money for doing nothing. Bad ethics.
PROSCan't say that I liked anything. I don't recommend it at all.
CONSBad business ethics, poor customer service. Unwilling to refund accidental subscription time, meant to cancel after first month. Just wanted to try text marketing out. I was sure I had cancelled it but it slipped by somehow.
Vendor Response
Hi Donald, We're sorry you feel that way. When you emailed us asking for a refund for your subscription from 6 months prior, we treated you like any other customer. We can refund the most recent payment, but cannot refund a subscription payment simply because you failed to cancel your account. That is how any subscription service works. You agree to our terms and conditions, which clearly state you are not entitled to a refund. Yet, we decided to refund you 5 of 6 payments because you threatened to leave a poor review, which you clearly did anyway. Your threat of leaving a poor review is no way to behave as a customer. Since you requested a refund because you didn't use the software, your review of the product here is not trustworthy (since you did not use it) and other customers should understand that your review here reflects your character and not our product.
Replied June 2023
Kristina
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Beneficial to the business
Overall txtapot has really helped adult customers on making their monthly car payments!
PROSThe facet that I can send monthly reminders to our customers on making their payments and I only have to set it up once.
CONSI do not like that I can not edit a txt once I've set it up, if I made a mistake on a scheduled txt I have to delete it and rewrite it.
Vendor Response
Hi Kristina, Thank you so much for taking the time to write a review. We're so glad to hear that your customers are benefiting from receiving text messages from our platform. I can confirm that we are working on the ability to edit scheduled messages. That feature will be available soon! Thanks again for using TextSpot!
Replied May 2022
Brandi
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Overall a great service
Scheduled texts work great. That way I can do them all in advance.
CONSNot being able to reply to messages. Or have an app for the software.
Vendor Response
Hi Brandi, Thank you so much for your review. We're glad to hear you've enjoyed your experience with TextSpot so far. We recently launched the ability to reply to incoming messages. It is called "Inbox." Any messages you send from your TextSpot number that receive a reply will show up in your Inbox tab to have a one-on-one conversation. Plus, those incoming messages are free and do not count against your credits. A dedicated app for your mobile device is on our product roadmap, although we have some other features we will be releasing first.
Replied May 2022
Kandice
Executive Office, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2022
TextSpot hits the spot!
I really like the capabilities of this software however it would be great if we could change an already scheduled text because meetings change often. Other than that, it checks all the boxes I needed it for.
CONSEditing scheduled texts and not being able to use my phone number or something like it.
Reasons for switching to TextSpot
Better functionality with TextSpot
Vendor Response
Hi Kandice, Thank you so much for taking the time to leave this review. We're glad to hear that you've found better functionality with TextSpot. I can confirm that we are working on the ability to edit scheduled messages. Soon your con will be a pro! Thanks again for using TextSpot
Replied May 2022
Jessica
Accounting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
So easy to set up and use!
I love that I can create templates of texts and then apply whatever contacts to these templated texts and send out scheduled reminders.
CONSI wish I could edit scheduled texts more easily.
Vendor Response
Hi Jessica, Thank you so much for taking the time to leave a review. It helps us continuously build a better SMS platform. We are happy to hear that your experience so far has been great and we hope to continue to exceed your expectations. As you've mentioned, scheduled messages cannot be edited. However, we always take your feedback seriously and I can confirm that feature is in our development pipeline. Expect it soon with many other exciting enhancements!
Replied May 2022
Amber
Religious Institutions, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great product
Customer service has been wonderful. They are so easy to work with
CONSWish there was the ability to have sub-groups
Vendor Response
Hi Amber, Thank you so much for taking the time to leave a review. It helps us continuously build a better SMS platform. We are happy to hear that you have had a great experience with the product and specifically our customer service. We look forward to continuing to serve you and your text messaging needs. We would love to learn more about your idea for sub-groups. Please feel free to email us to tell us more about this concept. Most of the features we build originate as customer ideas!
Replied May 2022