WellWink

RATING:

5.0

(3)
Overview

About WellWink

WellWink is a cloud base patient relationship management system designed to help medical offices engage with their patient's health and communicate with them more effectively beyond office visit. WellWink provides online medical scheduling, appointment reminders, telehealth, patient engagement, eMail/SMS marketing, reputation management, chronic care management, remote patient monitoring & much more. WellWink allows healthcare providers to personalize email marketing messages, share newsletters with patients and add appointment widgets within corporate websites to receive requests via email. Teams can group patient reviews based on ratings and specific feedback or concern, segment contact lists, and send messages to targeted audiences according to requirements. Prof...

WellWink Pricing

FREE WIDGET:$0 EASY GOING: $29 BETTER DEAL: $69 ULTIMATE: $119

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Todays Patients - Triage
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WellWink Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for WellWink

3 Reviews

User Profile

Scott

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

WellWink as Clinic Reputation Manager

PROS

Wellwink, a clinic reputation management software, offers an outstanding solution for enhancing patient satisfaction, streamlining patient scheduling, and effectively managing online reputation. With Wellwink, clinics can gather valuable patient feedback, allowing them to address concerns and continuously improve their services. The software's intuitive scheduling system enables hassle-free appointment booking, reducing wait times and optimizing patient flow. Wellwink's reputation manager feature actively monitors online platforms, promptly responding to patient reviews and ensuring transparent communication. The software's comprehensive approach to patient satisfaction, seamless scheduling, and reputation management makes it an invaluable tool for clinics seeking to deliver exceptional care and build a strong reputation in the healthcare industry.

CONS

Nothing Yet that I would like to change.

Vendor Response

Thank you Scott for your feedback, appreciated!

Replied May 2023

Sam

Medical Devices, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A Good competition to existing softwares

My experience with wellwink was awsome. i loved the interface and it is easy to use.

PROS

It is Simple and effective. There is no complexity in it.

CONS

There is not much to dislike. May be they can add a background wall paper to make it more attractive.

Vendor Response

Thank you Sam for your positive feedback, much appreciated!

Replied June 2022

Sean

Outsourcing/Offshoring, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Easy to use yet powerful features

Being a BPO Services Company, we use WellWink for multiple medical centers and doctors for online appointment booking, communication with patients, document management, reputation management and email marketing. A widget on our client’s website is very useful for their patients to book appointments online. Automated review requests for medical practice and doctors are sent as soon as patient is checked out. Patient’s feedback is really helping them improve quality of care. It's really a great integrated feature. We love WellWink.

PROS

I would say, it is a complete patient engagement system suitable for any medical practice.

CONS

I did not find anything to be highlighted.

Reason for choosing WellWink

Better feature set, better user interface and user experience.