Zoho Bookings

RATING:

4.5

(38)

About Zoho Bookings

Zoho Bookings is a cloud-based appointment scheduling software that helps streamline the process of booking consultations with customers. The platform offers an intuitive user interface and calendar sync capabilities to manage events and schedule appointments. Zoho Bookings is designed for small businesses to large enterprises and provides a variety of features such as payment processing, notifications/reminders, team scheduling, online bookings, communication tools, third-party integrations and more. Pricing is based on monthly or annual subscriptions and support is based on chat, FAQs, email, phone and knowledge base.

Zoho Bookings Pricing

Basic Plan: $6 per user per month when billed annually.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Zoho Bookings calendar
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Zoho Bookings Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Bookings

1 - 5 of 27 Reviews

User Profile

Mehandi

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Zoho Bookings Review

Business problems which I've solved with Zoho Bookings are as such:- 1) Online Booking Management System ( sharing links for different events with our leads and Customers without goint to our calendars and manually typing in all the details, a true time savior for us). 2) Sending timely remiders for the upcoming bookings to the attendees was really a challengin task which had been solved with the help of Zoho Bookings. 3) No Conflict in any event ( third party integration with our Google Calendar was easy). The main benefits which I have realized;- 1) No Manual work for creating events in calendar and converting times while working with International clients. 2) Automated followup, 3) Strong and automated reminder system. 3) N

PROS

Impactful features of Zoho Bookings are as such:- 1) Booking Management 2) Calendar Management 3) Calendar Sync 4) Timely reminders about the bookings to the attendee as well as the Invitee 5) No Conflict in any event 6) Integration with third party calendars and tools through Zoho Flow, Zapier etc. 7) Inexpensive 8) Easy to embed in websited, Funnels, email etc. Zoho booking is easy to use, at first when I started my work on it, it seemed little diffcult but just in few hours it was like very easy to me. Integration with my existing business was not easy , as at that time when it was launched we faced some issues while integrating it with the current business but we have figured it out and it worked well for us.

CONS

Features which I want to be in Zoho Bookings which is missing - Routing Forms ( as seen in Calendly) Routing leads or attendess to the right team based on the answers and qualify them even before the actual meeting. It was overall not that difficult to use Zoho Bookings but it can be made more easy by little tweaks as their compeition "Calendly". Intergration with the existig business was quite challenging but we have fuigured out our way to solve that.

Reason for choosing Zoho Bookings

Acuity Scheduling is one of the popular scheduling apps so we thought about that.

Reasons for switching to Zoho Bookings

Because we have been on Zoho One plan and the team wanted to make use of each app of Zoho only.

Reba

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Zoho is my right hand man

I really like ZOHO. It is like it was set up with me and my business in mind. I have not had a bad experiance at all. 100 percent for sure.

PROS

I really like the ease of use. I enjoy the lay out of the application. My associates really enjoy the booking program as well.

CONS

Just managing the set up. BUT once set up, it was and is great.

Reason for choosing Zoho Bookings

I liked the lay out of the program. I wanted it to be professional but have ease of use.

Reasons for switching to Zoho Bookings

I just did not like the layout on my end. I wanted a more profesional look and feel.

Elzie

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

I love Zoho but bookings needs work

6 out of 10. It lacks a few critical features.

PROS

It's a Zoho app and that makes it convenient for me.

CONS

The bookings don't always automatically place the zoho meeting link in the meeting invite causing confusion and extra work to manually add it. It would also be great if I could accept or decline meetings booked by users before the meeting goes onto my calendar.

Howard

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Excellent product

Excellent overall and in every particular.

PROS

Easy to set up and use. Support is quick, personal and efficient. One of the best I've seen.

CONS

I have yet to encounter a problem in over 2 years of use.

Reasons for switching to Zoho Bookings

I needed more flexibility and integration.

Scott

Hospitality, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Getting there

You can't use it without being at least computer savvy, so this isn't good. Google, as bad as they are today, tamed the computersphere with a blank box in the middle of a white page. Easy to use is what people want.

PROS

It works and is stable. It integrates very well across the Zoho platform.

CONS

It just hasn't matured yet to be "user friendly". There is too much focus on having all the bells and whistles vs., more important, easy to use basics. Zoho, for me, has a reputation of hurrying product out the door before it is ready to be in the public. This is a very bad practice and lacks maturity in leadership, lack of producing what the customer wants vs. what the management wants. There is a disconnection is what I'm trying to point out, a disconnection between management and the end user.