Door Tablet
About Door Tablet
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Most Helpful Reviews for Door Tablet
1 - 8 of 8 Reviews
Omar
Verified reviewer
Philanthropy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Door Tablet organize spaces perfectly
Door Tablet solutions provided an easy and effecient way to manage different meeting spaces, in addition to manage digital signage options, while all simply integrated with Microsoft 365 suite.
PROSPerfect combination between hardware products as room booking and sensors or access control systems. Easy to brand amd customize. Multi platforms integration support. Micro detailed options that allow a vast of features.
CONSReporting services in Door Tablet could be improved to allow better occupancy and reservations reports.
Vendor Response
Hi Omar, Thank you very much for your kind review! As for the reporting services, we will address this with the tech department and aim to improve this :)
Replied October 2022
Ahmed
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Door Tablet review from customer and solution prespective
very useful product and easy integration and setup
CONSneed to have more related products like video wall screens and video wall processor or software.
Reason for choosing Door Tablet
very useful product and easy integration and setup
Vendor Response
Hi Ahmed, Thank you for your kind review! We are always looking to expand with new hardware and software integrations. We will have an internal discussion about bringing in more video-wall type hardware.
Replied October 2022
Craig
Chemicals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Generally and overall satisfied and works together with O365
Generally and overall satisfied and works together with O365.
PROSSoftware simply that does what it is intended to and the implementation is not a hassle. Overall support is good. The options are more than evident.
CONSThe admin page interface is not that intuitive as could be but is not a deal breaker.
Vendor Response
Hi Craig, Thank you for your review! We will take your comments on board and discuss with the team how we can improve our admin interface. If you have specific ideas of what you might prefer on the interface, we would appreciate hearing them.
Replied September 2022
Kevin
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Solid performance and excellent support
These tablets have been an excellent addition to our new office and given much easier access to scheduling on-the-fly meetings and finding open conference rooms. Above all, the support was fantastic.
PROSThe tablet itself is well built, sturdy, and exceptionally bright. They are almost a beacon for any conference room. Setup of the initial tablet was fairly easy with a number of customization options. The interface is clear and easy to understand, and basic usage is not overly complicated. We mounted a test until and deliberately issued NO instructions to our users to see how easy it was. They took to it with no problems. It was very intuitive.
CONSWhile we did have a little difficulty setting up the network licensing at the beginning, the support staff was very helpful and got us up and running very quickly.
Vendor Response
Hi Kevin, Thank you for your wonderful review!
Replied September 2022
Rob
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent Support
The staff at door tablet were amazing in helping us get this integrated to our network. We had a number of challenges with security from our parent company and they helped navigate that and get us up and running.
CONSNothing I can think of off hand. The hardware (and options in various units) seems to fit the various needs of spaces well.
Vendor Response
Hi Rob! Thank you very much for your kind review :)
Replied September 2022
Afonso
Information Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Good tool
It's a good tool, despite that we had some issues recently, the support was great.
PROSIn the end user perspective, it's great tool
CONSAdministrating the tool is not so easy. we have seen some bugs, and there are parts of the tool that are not so clear for the administrator
Vendor Response
Hi Afonso, Thank you for your review! We will take this information to the team and aim to improve!
Replied November 2022
Franklin
Entertainment, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2022
Door table
Easy to use.
CONSI don't like the product support because looks like they don't know the product well.
Vendor Response
Hi Franklin, Thank you for your review! Our apologies, but our product-support staff on the website chat is only trained in sales. We have a separate team for tech related issues, which can always be contacted via support@door-tablet.com
Replied September 2022
bakir
Computer Networking, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good
the software is very friendly and easy to use
CONSI don’t think there is any problems or missing things in the software
Vendor Response
Hi Bakir, Thank you for your review! We are glad that you are happy with our solution. Please feel free to reach out with any recommendations that can get us that 5th star :)
Replied October 2022