inspace

RATING:

4.1

(14)

About inspace

inspace is a highly adaptable workplace platform that has been designed with your unique requirements in mind! In today's fast-paced work environment, we understand the importance of having a seamless and efficient system to manage your office space and resources. With inspace, we're here to help you make the most out of your hybrid work arrangements. Our friendly and easy-to-use platform offers a range of features that cater to businesses of all sizes. With inspace, you can effortlessly manage desks, meeting rooms, common spaces, and parking booking, space management, and visitor management, all within a single platform. Our goal is to simplify hybrid work and make it more enjoyable and productive for everyone involved. Are you tired of your team struggling to find...

inspace Pricing

We offer pricing plans at three levels - Basic, Professional, and Enterprise. Discounts are offered on annual subscription payments. Basic $2.99 per month per desk Our entry-level service provides essential desk booking with web and app interfaces and the ability to book from a list. Professional $5.99 per month per desk Our mid-range service adds an interactive digital twin of your space, calendar integrations, verified check-ins, and analytics. Enterprise $7.99 per month per desk Our full-featured top-level service is complete with custom roles and permissions, additional integration capabilities, and branding options.

Free trial: 

Available

Free version: 

Not Available

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inspace Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for inspace

1 - 5 of 14 Reviews

Anonymous

51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Program!

PROS

The ability to manage our office's floor plan

CONS

I do not have anything for improvement at this time.

Vendor Response

Thank you for taking the time to leave your review of the inspace platform! We appreciate your kind words and will continue to give the best experience we can to help manage your office's floor plan.

Replied September 2023

clare

Oil & Energy, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed July 2023

Frustrating app, has potential

frustrating.

PROS

the features and functionality enable a flexible working environment.

CONS

It isn't well supported, the app is VERY buggy. User experience in general is very poor on both iOS and android.

Vendor Response

Hi Clare, thank you for your comments on the functionality we provide to enable a successful flexible working environment. We're sorry to hear that you have been experiencing these bugs with the mobile version of the platform. Please let us know whenever you experience a bug by reporting it here https://inspaceapp.atlassian.net/servicedesk/customer/portal/2. We want to ensure you have the best user experience possible and your feedback is instrumental in achieving this. If you are open to have a quick chat with us, we would be happy to schedule a call https://calendly.com/inspaceapp/inspace

Replied September 2023

Baris

Utilities, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

4

Reviewed July 2023

Thoughts

PROS

i like the idea that is being implemented. On paper, it solves an issue for the workplaces that do not have desks allocated to each individual.

CONS

I feel like the app is not very responsive which is a big problem. Every single time I select a date and book my space for that day (which is not today) it reverts back to today which makes it impossible to see whether your reservation has gone thru. Multi day selections for booking is also a headache. I don't have to select the same seat every single day but it would be ideal to be able to exclude (or include) the potential seats that you'd like to book (or not book) and the app reserves it for you. Also, I do not like the booking cancellation journey.

Vendor Response

Hi Baris, Thank you for your feedback, our goal is to enhance workplaces and give you the tools to succeed. We're sorry to hear that you have been experiencing issues with the date/time selection and cancellation when booking a space. You should be getting a notification immediately saying "Congratulations! Your space is reserved!" We've taken note of your feedback and worked to improve these aspects of the Mobile app, especially with the booking aspects. You can see all of your bookings in the "My Bookings" tab in the User Hub screen as well as in the Calendar View. For the cancellation journey, you have the ability to check the "My Bookings" area to see your booking details and cancel any bookings with a single click. Thank you for your idea to exclude (or include) potential seats that users commonly occupy (or don't use) and have inspace automatically reserve it for users. This is something we have recently built and is now available through our AI feature! AI will remember your favorite desk and favorite coworkers to sit next to. If you would like to learn more about this feature, here's more information: https://inspace.app/workplace-ai

Replied September 2023

Danielle

Human Resources, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

D.Diniro- inspace review

I do like inspace and would recommend it to other companies

PROS

I like the map layout feature. I also like the organization of the platform as a whole and that it is user friendly to all. In addition, our specialist [sensitive content hidden] has been exceptional

CONS

What I like least about inspace is that we are capped at 50 users for our specific plan. We have over 100s of employees in our organization and 50 users needs to be increased to more for a basic plan. In addition, I so not like that the admins do not get a separate alert for when I user books. Instead I have to refresh the page making it chaotic for last minute bookers if we have a busy day filled with reserved rooms

Vendor Response

Hi Danielle, thank you for taking the time to leave your review of the inspace platform! We're glad to hear about your positive experiences using our platform and that you find it so user friendly. For adding new users, you have the ability to add additional users beyond the initial contract whenever you would like. This can be done through Stripe in the billing section. Your suggestions for improving admin alerts are on our radar! We really enjoy working with you!

Replied September 2023

Will

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Inspace is a great product

PROS

I like the ability to reserve seats within a space

CONS

They are just starting to integrate it with Google Calendar so we could not do everything we needed with it just yet but their customer support was very accommodating.

Reasons for switching to inspace

It doesn't have many of the features that Inspace does

Vendor Response

Hi Will, thank you for taking the time to leave your review of the inspace platform! It's great to learn your reasoning for switching to our platform. We're glad to hear you've been using our Google Calendar integration! Could you please let us know your specific needs with the integration that you need? Here is a link to our integration on our Help center which outlines the full extent of the integration capabilities: https://inspace.app/help-center/google-workspace. If you have something else that you would like to be included in the integration, please let us know and we'll be sure to include it if it is not already made available! Additionally, if you would like to check on the progress of new updates, please look at the release notes here: https://inspace.app/release-notes.

Replied September 2023