About Graduway

With 1,000+ clients in more than 50 countries, Graduway’s mentoring platform utilizes the power of a sophisticated algorithm to automatically match mentors with mentees for a razor-sharp fit. The mentorship program uniquely joins traditional soft-touch matchmaking with innovative technology for an effective mentoring outcome. 


Supported Operating System(s):

Web browser (OS agnostic)

126 Reviews of Graduway

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(63)

63

4 stars

(53)

53

3 stars

(10)

10

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 126 results

March 2018

Russell from Colfe's School

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2018

I love our Graduway platform. It has brought our alumni relations platform into the 21st century

An engaged and re-invigorated former pupil platform that attracts alumni on a global scale and encourages them to interact and respond.

Pros

Our Graduway platform is engaging and sticky and encourages users to interact on the site. They post photos and message each other independently.

Cons

The UK searching fields by location are ridiculous - there are thousands of towns on there listed that I've never heard of - too many to make it of any use... It would also be useful to have the 'work' filter in the invite and message function too.

November 2020

Yesh from Environmental Defense Fund

Company Size: 501-1,000 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

A platform I'm proud to provide to my network

Where to begin? The customer service is top notch! I don't think of Graduway as a vendor, I think of them as a partner in my work. Not only have they ensured that what I'm presenting to my network is beautiful and user friendly but they are always innovating and sharing best practices so that our users can get the most out of this product.

Pros

It is beautiful and intuitive to use (as an administrator and as a user). Every time I share the platform with someone new they say, "wow" and get what we're trying to do immediately.

Cons

This is tough to say because as soon as I come up with something new that I want the platform to have, the team tells me it is already in progress and within months, we have it.

Reasons for Choosing Graduway

The company had so much more to offer by way of innovation. It was clear that they were building momentum and not only keeping up, but leading the way on virtual community management.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2018

Easy platform for pushing information to alumni. Could be more customized but otherwise good.

Alumni are able to engage with one another and get more information from the school all in one email.

Pros

The weekly digest is a great way to aggregate info and send it to all alumni. The job posting feature is fantastic and provides a great way for alumni to share job opportunities, as well. The updates section is a nice feature but lacks the ability to sort into categories. The events page is a great place for the school to update alumni about events without sending another email to their inbox.

Cons

The software isn't as customizable as other softwares that I've used. For example, in the posting section, there isn't a way to create categories for posting. It would be great if alumni could tag the post with a category (mentoring question, general question, etc.). Plus, when people reply to the post, it doesn't ping you or let you know a reply was received. You have to rely on logging in to see if you got a reply. The reply doesn't show up on the next news digest, which would be helpful if it did.

November 2020

Patrick from Saint Ignatius

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Implement this platform immediately

Excellent, fantastic, and superb.

Pros

If I have to limit my response it would be the support of the Graduway staff. They are super responsive and extremely knowledgeable about their product. Another pro, is they always seem to be improving the product by adding functionality and I believe they really understand their user and their needs. This product really has everything that we need and would want to virtually engage our constituents. They also prepare marketing to help us reach our audience. They want us to be successful.

Cons

2 things: first I wish that there was some functionality that would allow our users to post on Graduway and then instantly post that same thing on LinkedIn or another social platform.

Reasons for Choosing Graduway

Connect syncing with Raisers Edge. Plus additional functionality and ease of use. I can't remember specifically what those other functions were but it made a difference.

October 2020

Leslie from American Community School Abu Dhabi

Company Size: 201-500 employees

Industry: Primary/Secondary Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

Graduway was the clear choice

The entire process has been delightful. Our Professional Service Manager was available whenever I needed her during the set up process and our Account Manager has answered all my questions promptly and they are always interested in our feedback and needs. They are always looking to improve the platform for their users. We like the ease of registration for our alumni. You need to make it easy for them. As an Admin of the account I have very much enjoyed the free webinars Graduway offers along with recording of many topics on their Graduway TV. Hearing best practices and meeting other Admins has been extremely beneficial.

Pros

We needed a platform that would allow our alumni to connect with each other more organically and the Graduway platform allows this to happen. Their platform offered the most extensive package with the mentoring piece being something we were very excited about. We were also delighted that an app version was available! All these features would thrill our alumni while allowing us to capture the information we didn't have.

Cons

The only issue I have is that the great add ons are quite expensive especially to K-12 schools. We don't have the budgets that large universities do.

Reasons for Choosing Graduway

Graduway offered the most extensive package to assist us with finding, connecting, and taking our alumni family to the next level. The mentoring part of the platform really excited us. Our older alumni had been asking how they could get involved and help the younger alumni and we knew the younger alumni were looking for ways to connect with older alumni. Our school database just didn’t provide the information that would allow us to connect the students this way. I personally was also very excited about the app version! We are challenged with how to engage the young alumni and I saw this as the perfect vehicle!