Phonexa
About Phonexa
Phonexa Pricing
Phonexa offers three different pricing plans for its all-in-one suite for marketing automation for calls, leads, clicks, email, SMS, accounting, and more: Lite suite: starts at $100/month Premium suite: starts at $500/month Enterprise suite: starts at $500/month See pricing details here: https://phonexa.com/pricing/
Free trial:
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Free version:
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Most Helpful Reviews for Phonexa
1 - 5 of 27 Reviews
Mackenzie
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Absolute Game Changer of a System
It's been fantastic from system to service, we really don't have any complaints. Everything always works as it should and allows us to cater to our clients in a more streamlined way.
PROSPhonexa has been life altering for our business model; it's allowed us to seamlessly integrate our systems and processes to further grow our lead generation side. We love all of the live reporting features and customization Phonexa allows, as well as the fact that it's API-based. Our account management is also phenomenal; always willing to help and always courteous, they have 100% made the system that much better with their customer service. We use this service every day and could not imagine a better partner.
CONSThe only complaint I have is though Phonexa can fully integrate with anything via API, a developer is needed for setup and occasional maintenance.
Leo
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Exceptional support that sets Phonexa apart - overall a superior platform to the rest!
In a few words, it's been absolutely brilliant and a breath of fresh air.
PROSIn our quest for software to enhance a vital aspect of our business, we explored numerous options, and without a doubt, Phonexa emerged as the clear frontrunner. Our initial conversation with [sensitive content hidden] was enlightening – he took the time to unravel the multitude of unique features the platform boasts (there are so many, it's hard to list them all!). The onboarding process, spearheaded by [sensitive content hidden], our dedicated onboarding support contact, was seamless. [sensitive content hidden] went above and beyond to ensure our team could effectively leverage the system. Now, with [sensitive content hidden] from the Customer Success team, we continue to experience unparalleled responsiveness and a delightful collaboration. The attention and support we've received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. Embarking on the journey with new software can be daunting, especially when you're accustomed to your existing system. Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping-tree), which is included as part of the package, is just fantastic. Joining Phonexa isn't just a choice; it's a strategic decision that ensures a seamless and customer-centric experience at every turn. I am delighted to share that transitioning to Phonexa from our previous system stands out as a pivotal and wise business move. The decision to make this switch has proven to be a game-changer for us, solidifying Phonexa as the forefront choice in our business journey. Join the ranks of those who have made smart decisions – elevate your operations with Phonexa, where each move is a step towards enhanced efficiency and success.
CONSEmbarking on a fresh start with a new system demands an investment of time, as mastering the interface is a gradual process. However, under [sensitive content hidden] expert guidance on navigating the system, the time spent getting acquainted was not just worthwhile but surprisingly enjoyable. Kudos to the Phonexa team for transforming what is usually a daunting experience into a remarkably pleasant journey. Joining Phonexa isn't just an acquisition of a platform; it's an assurance that the learning curve is navigated with ease, turning challenges into opportunities for seamless growth.
Reason for choosing Phonexa
We feel it is a superior platform overall, largely due to the overall suite of products incorporated into the one license fee.
Olivia
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Fantastic Product and Exceptional Customer Service
Phonexa is a great platform, and has exceptional people that work there. We couldn't have had a better onboarding, and hand off experience - thank you Phonexa team!
PROSThe team at Phonexa goes up and beyond in assisting their clients, and while implementing a new software can be a bit intimidating the Phonexa team was there every step of the way - shout out to Arsh, Patrick, and Boris! They were so patient and responsive with my team, and helped make things go so smoothly. The UI is pretty intuitive, and has lot of features available to help track and manage your calls and leads. The reporting was great for us to easily identify KIP's.
CONSIt took a bit of time to learn what each step of the integration buildout was, but that was expected when learning a new software.
Alicia
Business Supplies and Equipment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Nasser is the best
Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand. A hard worker. Also, ALWAYS makes time to meet with me. I would hire him if i could!
CONSSet up is miserable so much to do............
Cristian
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Phonexa Product Review
I really enjoyed my time with Phonexa. As mentioned, my account manager was great and so was the supporting team members. We always had help available and never felt like we were left alone to figure things out which in my opinion is the most important need when running a business and you have to fix things on the fly. We had a great experience, and I would recommend Phonexa to anyone that asked me if it was a good idea to use the service.
PROSHonestly, I really like the account manager that I work with. [sensitive content hidden] is professional and he always makes himself available for a meeting to help my team address any needs that we have. What I really like about [sensitive content hidden], is that he is actually present during the meetings, and you can tell that he actually cares to help educate and come up with a solution for what is needed. I have worked with many account reps on different platforms and products and [sensitive content hidden] is one of the best account managers in overall quality and willingness to help. He actually adds value as an account manager.
CONSThere really isn't much to dislike. I am not the most tech savvy person, so the platform wasn't easy for me to figure out, but that is because I am useless when it comes to tech. However, my operations manager had a great time using it and I never heard him complain about the usage of the platform or any difficulty. Overall, I really do not have any complaints.
Reasons for switching to Phonexa
Honestly, the account manager that we had with Ringba was horrible and I just felt like he never cared to help us succeed or improve the little things that were needed that we didn't know how to improve. When we had our first into with [sensitive content hidden] and he took his time to answer our questions we decided to try it out and it was totally worth it. In fact, my operations manager wanted to keep shopping around, so we had like three different conversations with [sensitive content hidden] before we made the jump. Not once did he sound irritated by some of the basic questions that we kept asking and not once did I get the sense that he just wanted to get off the phone. That was the overall decision maker and as we learned to use the platform, we felt like we had made the correct decision.