FastPass IVM provides a "polite" way of introducing identity verification as part of an helpdesk interaction. This builds trust between both parties that services can be effectively rendered. It is as simple as possible since in most cases this can be seamlessly (as much as is allowed) integrated into the ITSM tool of choice.

The initial learning curve on process configuration can be intimidating. Luckily there are sample setups that can be cloned or used, and verification processes can be designed to be simple at first and then be expanded as the company matures.

My job works perfectly and my client gives me more projects since our deal has 100% perfect.

What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database.

I'cant fine any dislike about this software. The person develop this software made his job perfectly.

Overall experience is smooth and user-friendly. Yes, I would recommend to my partners.

FastPass IVM is a real time problem solver which helps us feeling secure about identity verification. It also solved the problem of identifying employees when they talk to the service desk. Besides, it is also user-friendly software for beginners like us.

Pricing system is a little bit high for us