I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

US Dollar

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Real Time Analytics

Member Accounts

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Document Storage

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

SMS Messaging

Score Tracking

Staff Scheduling

Progress Tracking

Real Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Mobile Access

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Real Time Data

Performance Metrics

Data Security

Enrollment Confirmation

Membership Management

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Event Scheduling

Real Time Notifications

Cancellation Management

Email Reminders

ACH Payment Processing

Subscription Plan Management

Email Management

Website Integration

Video Support

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Data Visualization

Reminders

Time & Expense Tracking

Web browser (OS agnostic)

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

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