Bloomerang Software


 

Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted.

This proactive approach can help simplify maintaining and increasing donor loyalty, as well as revenue. 

Donor retention rates can be accessed at a glance from the Donor Retention Cockpit, where each donor has a profile of their giving summary. Engagement levels are ranked by “cold”, "cool", "warm" and “hot.” 

Bloomerang is a cloud-based system and allows for unlimited users. The system is a particularly good fit for small to mid-sized nonprofits in a handful of verticals, including animal welfare, faith-based organizations, and human services.

Bloomerang was a Startup of the Year finalist for the TechPoint Mira Awards.

 

Bloomerang - Giving summary
 
  • Bloomerang - Giving summary
    Giving summary
  • Bloomerang - Donor retention
    Donor retention
  • Bloomerang - Email design
    Email design
  • Bloomerang - Social media hub
    Social media hub
  • Bloomerang - Donor timeline
    Donor timeline
  • Bloomerang - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

266 Reviews of Bloomerang

 

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Software Advice Reviews (128)
More Reviews (138)

Showing 1-20 of 128

Shelly from Education
Specialty: K-12 Education
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

More than you would expect...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is by far the biggest bang for your buck. If you're running a shoe-string nonprofit and go through tech-soup, this will easily carry you for your first five years, and by then, I would expect great things from Bloomerang. Worth the investment.

Pros

Very intuitive and user-friendly, the fields are clear and organized in a way that anyone could find what they're looking for.

Cons

Feels like there is no back-end. RENXT offers a similar web-view experience, while still giving you complete control over data entry and management in the RE database view. Bloomerang seems very surface-y. If you have a lot of data experience, the facade will leave you wanting more.

Review Source
 
 

Cherith from Pru Life U.K.
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

A newcomer making a bang!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best thing about Bloomerang is it's always updating, innovating, making sure to be technologically competitive in the global market.

Pros

The software's amazing. It is customizable and easy to use. It allows us to add and delete fields in the database without worrying that we'll totally change how it functions.

Cons

One of the things that they can improve on is their accessibility. I just hope that they will be available in mobile setups in the future.

Review Source
 
 

Mylene Joyce from Unilever Global Services
Specialty: Corporations
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

You Wont Go Wrong with Bloomerang

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Bloomerang works.

Pros

The features are easy to learn and comprehend. The report functionality has just been updated and I like it a lot, easy to gather data.

Cons

I do not have anything to say as their room for improvement. There maybe some glitches at times but their customer support resolves them right away.

Review Source
 
 

James from Desire Street Ministries
Specialty: Faith-Based Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great donor management fundraising tool for small nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple to use, and also has artificial intelligence to help the moves management process and donor retention.

Cons

Mobile web use renders odd sometimes - would prefer better responsive architecture or a native mobile app.

Review Source
 
 

Paige from Sewall Child Development Center Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Would recommend Bloomerang!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, would highly recommend Bloomerang. We are moving to a more donor-centric model and Bloomerang has all the bells and whistles to make your job as a fundraiser much easier and everything is nicely located in one place and available anywhere you have internet access.

Pros

Easy to use and a lot of functionality. The conversion staff were great to work with. Glad we made the switch to Bloomerang.

Cons

Wish there was a way to handle seating for events. Also, we have many acknowledgement letters and I wish there was a way to make individual changes to a batch of letters. That is not the case. The letters are produced in PDF form.

Review Source
 
 

Claire from Graceful International Logistics and Freight Forwarding Company
Specialty: Corporations
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Non-Profits best Software (Bloomerang)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This platform is very ease and essential to use for non-profit organization. It will give you the needed accurate reports. It is also connected to some social media that a great advantage from this era so it can dramatically boost your loyal donors.

Cons

Some of the functions are manual done. But the upgrade of this platform is still ongoing such is good for long time commitment for this platform.

Review Source
 
 

Joelle from ABC
Specialty: Faith-Based Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Great for all donor relation needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Loved using this software!

Pros

This system keeps everything organized perfectly for multiple employees working together! You can print out reports for meetings or physical filings. You can log when a donor was contacted and add details to notes. You can send emails from this system and even collect online donations without extra cost! It cost at least 1/3 less than some of the other leading companies, and they have the BEST customer service any company could ask for.

Cons

The email system is a bit basic and doing reports can get a bit tricky. Customer service is not 24/7.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Higher Education
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

TOTALLY INTUITIVE, easy to use, no matter which campaign is perfectly adapted and beyond.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Integration in social networks, commitment, efficient management and relationship of donors, email marketing, reports ... the simplistic but efficient design, a luxury tool for a sublime purpose.

Cons

The consolidation or processing of gifts / Groups / donors by lot / Classification is not possible, it is very manual or individual. there is a considerable difference between the actions you can do in the web environment and the mobile app .. THE COST !! .. Compared with others, the cost is decisive. Especially because we are talking about non-profit organizations / campaigns ..

Review Source
 
 

Aaron from Douglas County School District
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It has many relevant features that are perfect for Non Profits. Its easy to use and very intuitive.

Cons

None so far, while my organization is new to the product, I have no criticisms as of yet. It seems very good.

Review Source
 
 

Joelle from American Baptist College
Specialty: Higher Education
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Best Deal for Donor Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Bloomerang has the best customer service around, so if you have any issues, you can always rely on someone super helpful to give you a hand. The layout is fairly simple, and easy for a novice to learn how to navigate. The type of reports you can run are endless and can print out any numbers or names you're looking for.

Cons

The email and letter feature could be a bit better, though they may have improved this since I've used it. It is very basic.

Review Source
 
 

Daniel from California ChangeLawyers
Specialty: Philanthropic Foundations
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use and has some really useful integrations. I have been using this software for over a year now and can definitely say we made the right move.

Cons

Wish it could integrate with donor box, slack and salesforce. I do hope they update the software to include new integrations in the near future.

Review Source
 
 

Kelli from Coastal Kids Home Care
Specialty: Healthcare & Hospitals
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Bloomerang has taken our fundraising to the next level.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Bloomerang has been an excellent move for our organization. It has helped us to clarify our fundraising goals and identify next steps to both deepen our relationship with current donors and broaden our outreach to new donors.

Cons

The templates for donor communications are still fairly simple, but they are updating features all of the time.

Review Source
 
 

Rheta from CASA of North Texas
Specialty: Human Services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Not what they promised.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do not buy it if you use Quickbooks, it will be more work than it is worth!

Pros

They have nice customer service people. That is the only thing that was good about them. Oh, I guess they have good salesmen...

Cons

They promise that it will function a certain way and it will not. The way you set up reports is completely backwards. You can't keep couples together, they have to be separate. You can't make the reports they said you could. It is not compatible with Quickbooks, unless you add the same account numbers for every single person. Who has time for that? Also, after all the data entry we did, to not be able to use it, is ridiculous! What a waste of a non-profits.

Review Source
 
 

Randy from Mission Increase
Specialty: Faith-Based Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Bloomerang offers top-notch tracking and integration for all types of nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When it comes to integration, the ability to connect to virtually any website content management system has become a market standard. Bloomerang meets this standard, and does so seamlessly.

Pros

Bloomerang's timeline feature is extremely helpful. I can easily see a donor's entire history of engagement with the organization!

Cons

Bloomerang is somewhat expensive compared to other databases on the market that offer essentially the same thing. I like what I get, but sometimes I wonder if I could be getting a better price from a difference business.

Review Source
 
 

osahon from community research and development centre
Specialty: Environmental
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

I would say, my experience using Bloomerang has been wonderful, donors no longer leave comments in my site mail on how to donate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What i like most about this soft ware is that it focuses on the core features required for a proper fund raising, without complicating things for donors.

Cons

The software is very ok, but I believe there is still room for improvement in aspect of security. this would help build confidence in users.

Review Source
 
 

Amy from Keystone Montessori Charter School
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Amazing Product & Support For a GREAT Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I researched CRM software options extensively last year. Started with over 40 options and narrowed it down one by one to Bloomerang. I have been so, so happy with my decision. A great company!

Pros

Price! You get so much for such a low price.
Easy to use--volunteers without training have been successfully helping me with entry.
Customer Service- phone support worth EVERY penny. They are so knowledgable and patient and always calm, polite and respectful. I LOVE them!
Our auditor was impresses with what I could do with Bloomerang!

Cons

I really can't think of any real cons. I really want a shopping cart feature but no one has that option so I can't complain.

Review Source
 
 

Lori from Single Parent Scholarship Fund of Pulaski County
Specialty: Higher Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Thankful for the ease of Bloomerang!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, it simple to use, intuitive, and customer support is quick and easy to work with. I love the ability to create email newsletters and send them based on interest.

Cons

I wish there was a way to create a group of records and push an interaction to each record verses having to mark each record individually.

Review Source
 
 

Jim from The Boaz Project INC
Specialty: Human Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Bloomerang non-profit donor tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am a long time user of this product, and I would totally recommend this product to anyone considering switching or even the first time donor database user. This product has features that will help the seasoned non-profit and the start-up alike.

Pros

- Its integrated with other 3rd party products
- I can easily incorporate a number of things (through code snippets generated from by the Bloomrang database) directly into my website
- Good and responsive customer service
- I like the initial sign-in dashboard

Cons

- I wish there were a more granular control of users ability to see different parts of the database (i.e., donations, anonymous gifts, etc..)
- It's great that there are so many options, but it would be great to "disable" certain features I don't use
- I wish the task aspect had more features

Review Source
 
 

Elaine from Sacred Heart Center
Specialty: Human Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great Time Saver and Great Service - especially for a small department.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very intuitive and easy to use. Love that the users have input on the product roadmap and future enhancements.

Pros

Report are easily run so you can really dig into your data... and if you need help, its only a chat away. Engagement score and highlights on the timeline let you know at a glance important info about your donors ! Online form integration is great and its very easy to customize.

Cons

Needs more flexibility in creating and editing thank you/recipet letters. Still have to export and mail merge to get a custom font and wording.

Review Source
 
 

Jaclyn from EVkids
Specialty: K-12 Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Don't bother with other databases!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Bloomerang is the easiest to use, and includes features that are based on what fundraisers really need -- not all the random extras that seem cool but are just useless clutter. Imports are easy, reports are easy, even acknowledgement letters are easy and integrated. Software updates are automatic and seamless, so you never have to mess with them or risk being out of date. The customer support can't be beat. I've transitioned two organizations to Bloomerang, and will hopefully be transferring a third within the year!

Cons

The only thing I'd love to see change is for acknowledgement letters to be exported in Word format instead of only PDF. That said, even the PDF is highly customizable before it exports, so it's a teeny tiny itsy bitsy problem.

Review Source
 
 
 
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Showing 1-20 of 138

Courtney from World Link
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang stands out from other non profit based programs and is innovative and easy to use!

Pros

Easy to use compared to other programs that are similar!

Cons

Took time to learn it, but it was easy and worth the time!

Review Source: Capterra
 

Lynn from Melodic Connections
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy and efficient for a first time data base user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang really helps me understand and act on fundamentals in fundraising that I otherwise would have to go to many different resources to find. Best practices are built in and it makes it easy for me to execute campaigns and really understand my donor base in a way that I couldn't before.

Pros

So many best practices already built in.

Cons

Sometimes the sheer number of features can be confusing -- so much to learn and figure out how to work with.

Review Source: Capterra
 

Lloyd from Lincoln Lutheran Middle/High School
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Bloomerang is a great tool for Development work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Bloomerang for tracking of our donors and alumni of the school. The software has increased the productivity of the Development departement.

Pros

Reports give the valuable information needed and the ability to add user-defined fields for information we want to store.

Cons

The major items that we felt were missing in the software have now been added through Bloomerang updates.

Review Source: Capterra
 

Maggie from Joseph Maley Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Delighted Bloomerang User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have always prided ourselves on strong relationships with our supporters, but we did not have a CRM in place until adopting Bloomerang in May 2017. Adding Bloomerang erased the duplication of effort that occurred across our multiple systems to track relationships and donations and has made our jobs easier. We can truly focus more on each individual donor.

Pros

Bloomerang makes it easy for our small organization to strengthen our relationships with our donors, track effective stewardship, and improve our donor retention. The product is intuitive and easy to use.

Cons

Our complaint has to do with our own lack of organization-wide implementation. Some of our data does not yet exist in the software because we have not communicated effectively with our entire staff the benefits of using Bloomerang.

Review Source: Capterra
 

Andrea from Physical Therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you're a smaller non profit institution with a smaller list and on a budget - Bloomerang is for you! Again, great customer support and they offer many helpful webinars and educational opportunities.

Pros

The ability to do so many things at an affordable cost and its SO user friendly with an amazing customer service that puts it over the edge when comparing against other similar database products (E-Tapestry). I'm able to manage donors and volunteers. I can do my email marketing, direct mail and manage my website in one system. Its easy to customize and there is an email template builder.

Cons

You don't get the power and strength that you do with Raiser's Edge by Blackbaud, but that comes at a cost. So if you're a smaller non profit institution with a smaller list

Review Source: Capterra
 

Elizabeth from Monterey Jazz Festival
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Bloomerang is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang has streamlined the work we do in fundraising. It is a tool that is easy to use and actually makes our jobs easier.

Pros

Bloomerang is so user friendly - making it accessible and easy for anyone in the organization to utilize.

Cons

Pulling reports can be confusing - and making sure you are pulling them correctly.

Review Source: Capterra
 

Beverly from Mercy House Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Excellent Donor Management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using the program for over four years or so and as we have grown, it has been nice to have the ability to automate our donor database and to facilitate communication and reporting. We also enjoy the direct interface of transactions for our credit card processing. This has alleviated a lot of input for our donor receipts and helps with our annual fundraising event. As Treasurer and also tax preparer, it has been an invaluable report tool for preparation of the tax return. We would have a hard time getting by without it.

Pros

Reasonable price
Easy to setup up your organization parameters
Easy setup for reports
Cloud-based, automatic data backup
Help with donor communication and promotion
Comprehensive tutorials for program functions
Great fundraising information and support
Credit card processing interface

Cons

We really have not found anything unacceptable at this point.

Review Source: Capterra
 

Jennifer from Boys & Girls Clubs of the Columbia Basin
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Bloomerang Support Puts Them Above Others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a non-profit, Bloomerang makes tracking, reporting and thanking donors fairly simple. We're grateful for the comparatively low cost of Bloomerang and the outstanding support we receive.

Pros

This software is fairly easy and intuitive to use straight out of the gate. What sets them apart, however is their support team and help/assistance knowledge base.

Cons

There are still some functionalities I'd like to see incorporated to make it more robust.

Review Source: Capterra
 

Samantha from Greenagers, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Very happy with Bloomerang

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very, very positive. Customer service is fantastic. Product is just what we need.

Pros

Ease of use, functionality, and nice design

Cons

The fact that we can't run a duplicate constituents test

Review Source: Capterra
 


December 2018

December 2018

Bloomerang

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The overall experience is great in that we are able to keep track of our donors.

Pros

The knowledge that there is a location for all of my donors' information. Also the ability to track the when, how and amount of donations.

Cons

I find that there is too many times that duplicating of names occur.

Review Source: Capterra
 

Ken from Greater Vail Community ReSources
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing Increase in Efficiency!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang is quickly becoming a key partner and service provider as we grow our non-profit efforts! They have a solid background and understanding of our "world" and have been extremely helpful.

Pros

Fantastic sales and support staff
Extremely quick to implement
Very user friendly; very intuitive

Cons

I have yet to take the time to take advantage of the plethora of Bloomerang resources available

Review Source: Capterra
 


December 2018

December 2018

Bloomerang Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work with several clients that use Bloomerang for their database. This software is very easy to use and very user friendly. They are very responsive when you have questions or are having issues using their software. I would highly recommend this database software to any organization. I have worked with two other database soft wares and Boomerang has been the best so far.

Pros

I switched to Bloomerang about two years ago and this has been a great change. Their customer service and help center is very easy to navigate and a representative responds to your questions within seconds. From step by step instructions on how to pull reports, trouble shooting problems, helping with deleting and importing new constituents, any issues or questions you have they have answer for you within minutes. I love their feature of online webinars that introduce you to their new features and updates. These webinars are extremely helpful and give me the knowledge and information I need to train new employees on this software. Another pro is that they are open to suggestions and improvements. I have sent in a few changes that would make pulling reports easier and updates that will help decrease entering duplicate constituents and they have taken this feedback and acted on it. Several of their new features address the recommendations I have sent them.

Cons

What I like least about this software is that it does not auto populate the city and state when you put in the zip code for a constituents account. This is a feature that I was use to using with other software. This was a helpful feature to have that made data entry easier. I am also not in love with their acknowledgment generator because you can not edit individual letters once they are merged into the Bloomerang template. This is a feature I would like to see, because many of the clients I work with like to add a personal touch to each acknowledgment. We are not able to use Bloomerang for this process because to edit each individual letter we would have to generate acknowledgments one by one, not in bulk, which is very inconvenient and time consuming.

Review Source: Capterra
 

Amanda from Enspice Children’s Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

The customer service is 5 stars!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like most that they are very knowledgeable with the software. Also, I am constantly finding features that I didn’t know about.

Cons

The one thing I don’t like is that paypal isn’t integrated. However, I was told that they were working on it!

Review Source: Capterra
 

Peter A from KIVUNIM
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Excellent product and staff support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very positive!

Pros

Very pleased with the flexibility of the program. Once we understood its terminology and structure we were able to use it both for student applications and some record keeping and for its primary function, fund raising. This made it a very good and economical choice for a small organization like ours.

Cons

They are a little inflexible about adding components that we need so we have to do more work-around than I would like. But still!

Review Source: Capterra
 


November 2018

November 2018

All-Encompassing

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I love the donor tracking on the website and social media. I love the engagement score and the display of the dashboard. We're finding Bloomerang does it all!

Pros

There are very few things Bloomerang can't do when it comes to donor management. The Bloomerang team is very involved with its clients and constantly requesting feedback and providing answers, help, and tips to make your Bloomerang experience smooth.

Cons

There's a learning curve. It's pretty much a blank canvas when you start, which is cool because you can tailor the software to fit your organization. Sometimes though, it's difficult to know where to start. Once you get it figured out though, it's pretty slick!

Review Source: Capterra
 

Lauren from Children's Association for Maximum Potential
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our old software stored donor interactions and notes in separate sections, the Timeline in Bloomerang makes viewing all donor interactions and information easy and I love having it stored all in one place!

Pros

Bloomerang's functionality meets the needs of our organization. It's easy to use, the online trainings are very helpful, running reports is a breeze, emails and e-blasts are simple to use, and I love the website integration to track visits by constituents.

Cons

Tributes - A separate Tribute Record must be created before a tribute gift can be entered. Would be easier to be able to link a tribute gift to an existing constituent record.

Review Source: Capterra
 

Emily from Center For Victim and Human Rights
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product - completely revolutionized our organization's donor cultivation and stewardship strategies!

Pros

How easy it is to use and the fact that there are multiple tasks I can take care of through one piece of software.

Cons

There are some interesting tweaks here and there that occasionally make doing reports tricky, but there is also typically a way to work around those and the customer service team is great about helping me out when I can't figure something out.

Review Source: Capterra
 

Lori from Wonderful News Radio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Bloomerang

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang has made big difference in our ability to track and maintain donors. It brings a number a functions (donor info, donation info, auto donations through credit cards or ETF and donor communication) all to one place.

Pros

Bloomerang is a great donor database software. It provides one place to keep customized information about donors as well as their giving information. It is truly customizable, can integrate with your credit card and ETF processor and gives you the ability to email your donors both as a whole or with customizable filters. I also enjoy the webinars that they offer for nonprofits or for using Bloomerang more effectively.

Cons

There are a few quirky things that have been annoying. Automatically added new constituents to every email group and the way that the software calculates a campaign goal two things that come to mind.

Review Source: Capterra
 

Joshua from The Shepherd's House
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Bloomerang.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bloomerang is wonderful! Technical support is right at your fingertips if you need it but almost 99% of the time you won't because it is so easy to navigate and use.

Pros

It's VERY user friendly, easy to comprehend, and is a great tool for analyzing donations.

Cons

It is a little difficult to run very specific reports sometimes (finding the right report, what to include, what to exclude).

Review Source: Capterra
 

Tara from Long Beach Community Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

It's working for our Community Foundation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were using a very old CRM software and were looking to update. We also wanted a way to keep track of our granting, donations and to generate letters. We reviewed a lot of other providers and none offered exactly what we needed - as a Community Foundation, our needs are different than other nonprofits. Bloomerang doesn't perfectly meet our needs either, but it was customizable enough that we are able to make it work. It was definitely the best option for us. Very cost effective. It really feels like the company is working to make improvements, and so I look forward to it being even better in the future. Great customer support - very responsive.

Pros

Ease of use. Great customer support. Intuitive.

Cons

No mobile version of software yet, but they are working on one.

Review Source: Capterra
 
 
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