The experience has been truly refreshing as I delve into ways to improve business efficiencies, and I found a solution that genuinely delivers results and is not merely a passing trend. With this newfound solution, I can achieve more in less time,increasing the quality of the work, and enabling me to work smarter, not harder.A significant part of this success is attributed to the exceptional Customer Success Team. They provide invaluable consultations and advise on modules that perfectly fit my business needs at any given time. I trust their expertise, knowing they have my best interests at heart and are genuinely dedicated to helping solve my business problems. Their support has been instrumental in making this journey a fruitful and rewarding one.

Dataro's AI is a strong technology system that replicates human-like intelligence and capabilities, with the ability to perform sophisticated communication services. By also considering various external factors, such as my industry and business conditions, it delivers tailored and customised content across multiple channels.What truly sets this AI-driven service apart is the exceptional support provided by the Customer Success Team. They offer personalised guidance throughout the process, ensuring that I am well-equipped for success.

The prospects of Dataro's AI roadmap are truly thrilling. However, as with all remarkable endeavours, patience is required as we eagerly await its implementation. If only time could be fast-forwarded! The roadmap builds on the solutions I love like problem-solving and decision-making capabilities for new business proposals, acquisition and retention strategies, and the enhancement of donor journeys.

I use Dataro’s AI Assist as part of my regular workflow; drafting letters, emails, follow up communications, social media posts and welcome journeys. I can tell you with confidence that it has accelerated my work significantly and already resulted in new donors engaging and donating faster than I anticipated. As I am building plans to hire team members next Spring, I am doing so with Dataro’s system’s front and center. I am able to build a truly next generation development team that leverages Dataro and other technology as part of our team’s DNA. It will allow me to reallocate at least one FTE to other donor-facing roles, making the team more efficient and effective, and ultimately raise more money than utilizing purely traditional methods. Using Dataro’s AI Fundraising Platform will be a job requirement for those hired.

Dataro allows fundraising staff with no AI experience utilize their platform in a quick and easy way to support our work. It cut content creation times by nearly 90% and has opened up additional revenue channels we were originally not staffed to accommodate. Training for AI Assist, which is what we are utilizing most frequently, takes mere minutes. MINUTES! It is intuitive with a great user experience. We couldn't be happier. It has quickly become a critical system for our department.

Dataro is constantly improving their system. Currently the only challenge I have being a small, new fundraising department is we do not have enough data to fully leverage all that Dataro has to offer. As we grow we will incorporate all of their bells and whistles as soon as humanly possible!

Dataro gives us the opportunity to save time and be more effective with our fundraising activities. Their product and customer service gives us the confidence to try new things based on data-led decisions. Dataro helps reduce risk and identify key opportunities so we can continue to raise vital income and provide the best donor experience.

Dataro was smooth to set up. We were given excellent support throughout the onboarding process. The features we use most are the campaign suggestions to assist with data selection for our mailing and telephone campaigns. The reporting features are also extremely helpful, especially being able to benchmark against other charities.

Initially the Fundraising Intelligence feature seemed slightly overwhelming. However once we fully understood how the terminology matched with our internal fundraising we were able to make more use of the insights provided. Unfortunately there is not a way to set a custom year e.g. a financial year. We believe this feature may be developed in the future and would be extremely useful for internal report requirements.

Using Dataro's Al donor targeting, we've increased our revenue for direct mail appeals, and we've even been mailing less people. Which is an astounding result!

We started off using Dataro's Direct Mail Appeal modules to select our standard and premium tier donors by only capturing those with the highest propensity to donate via mail. As a result, we've had cost savings by mailing less people and are still using these methods three years on! I like how easily integrated the data is within our system and our accessible it is for the average fundraiser to use.

There's not much to dislike about Dataro, though I will note that we needed some tech-savvy colleagues to manage the integration process from the get-go. Ensuring that our data is consistently tagged in a way that makes sense for the Dataro system to use can be a bit tricky, though I've got to say, their data scientists are super responsive when any issues arise :)

Dataro helps us to prioritise our focus, to communicate more effectively with our supporters and to ensure efficient use of limited resources.

Dataro’s software is extremely user friendly and they are a trusted adviser to our fundraising team. They make our lives as a data and fundraising team easier, saving time and delivering better campaign selections, faster than ever before. The results speak for themselves and this is why our team loves working with Dataro. We can’t imagine fundraising without Dataro now

Dataro provides the services that we need to a high level so I have no comments for this section

We found using Dataro yielded better results for our campaigns, and it was also easier for our data team. We’re looking forward to using the propensities in our regular giving and mid-value programs in the future. Dataro consistently outperforms our manual data selection and helps to improve donor stewardship as well as overall campaign income.

Dataro makes donor data easy. It looks at our data and gives us easy-to-understand and actionable leads to help increase our income and build donor retention.

Dataro is fast-moving, the only downside is my inability to keep up with all the new features they release.

Our experience so far is very positive. The customer support is incredible and the user experience along with the great results keep surprising us in every test.

Dataro helps us improve our Fundraising Campaigns by selecting the right target group and the results have been amazing,up to 47% percent rate conversion rate in an upgrading campaing with more than 20K annual revenue, is only one example of our good experiences We will continue working with them and develop new strategies based on their presictions.

The integration took some weeks, bu once is all setup is easy to work with.

Dataro is helping us access, visualise and understand our Appeals and Regular Giving programmes better, so we can make data-led, effective decisions. Support team is very responsive and helpful, both in the on-boarding process and beyond.

Nothing to add here at the moment. We are early on in our use of Dataro so impact is still TBC

Excellent. Again the team are great, the product is good. I also love that Dataro are constantly innovating, so that means we get to benefit from new products and ideas.

I've loved how easy it's been to understand the benefits of Dataro. Everything was well explained. And we have really seen huge cost savings with campaign data selections. As a Charity this has been invaluable. Particularly with prices of print and post rising, to make significant cost savings is great. We've also seen improved returns on Fundraising campaigns. The team are also brilliant. One of my favourite things about them as a company is it feels like they are championing your organisation and want you to succeed.

Not many really, we had a few challenges with integration. But we managed to solve this with the teams help.

Dataro has saved our Data Team lots of time creating selections for our communications and has proved itself valuable across many different channels for increasing ROI. The support from the team to set it up and get the most out of Dataro has been brilliant too.

The reporting aspect doesn't work seamlessly for us as we record our data in a different way that is needed to get accurate reporting results. We have found it easier to do our own analysis than to change the way we work.