As i have never navigated this sort of software before, I was initially extremely intimidated by the process. Once I started configuring the website and fundraising pages I was pleasantly surprised. It was easy enough for a total newby to navigate with a little... okay... a lot of assistance from DoJiggy's support team. They were quick to answer all of my enquiries with clear instructions on how to solve the problem. Never did they leave me hanging with any unresolved issues. [SENSITIVE CONTENT HIDDEN] on the support team was an absolute Godsend.

It would have been nice to have the option to speak to someone directly for support.

DoJiggy acted as our 5k management software where all vendors and participants registered and the participants engaged in peer to peer fundraising.

I like the ability for participants to be able to semi-create their own fundraising pages and that each participant has their own fundraising thermometer that feeds into the main company fundraising goal thermometer. If conducting the same event from year to year, the previous event may be resurrected instead of building from scratch.

DoJiggy is expensive, the customer service team is not overly friendly and the back end is not user friendly and often requires extensive reading in their Help section.

The user interface isn't for a novice. To get the look you want requires more advanced website building skills. It's a product that does the basic job of a pledge platform so for the money it's worth it. There is so much that the software developers could have done to make it robust, easy to use and diverse for all year NPO use, however, the developers just haven't been interested so it's been left as a one and done event use.

It's fairly easy for pledge participants to use.

I wish the user interface were easier to use vs very nearly requiring some HTML knowledge. I wish that the pledge side could be used all year long as a fund raising tool similar to crowd sourcing vs requiring yet a second subscription fee for a second product that falls seriously flat. I wish that the subscription fee allowed full use all year long vs paying more for subsequent events. I wish that a dynamic scrolling leaderboard were on the event home page thus encouraging participation - commentary along side would be even better.

Overall, DoJiggy is a decent website for a Walk. The price is good, the website is fairly easy to handle and the customer service is quick to respond etc. One of the biggest shortcomings is how difficult it is to register. It's cumbersome, you can't use the previous year's login info (making hard to remember yet ANOTHER login/password) and it's just not intuitive. Not to mention, if you have some folks that don't know there way around a computer, that all but cancels them out as participants. While some adjustments were made from our 2015 experience for 2016, I think more things to need to change on the back-end if we were to use it again. It was just too confusing for our registrants/participants and create too much extra work for this small Organization.

Cost, customer service.

The difficulty of use, how it is viewed on mobile and desktop.

I've worked with DoJiggy platforms for nearly 4 years successfully for multiple clients. The Pledge platform is clean, reliable and comprehensive. Set up is more complex than other platform providers, but that's appropriate considering that, as an admin, you have the ability to control every aspect of your online presence and slice and dice reports to get what you need. Pros: -Easily handles multiple personal fundraising pages within a single login account (example: a parent registering more than one child for the same event). -Customizable fields to get the information you need from participants and donors not normally "baked in" to the platform -Setting up or using your own credit card merchant account (with an independent but approved processor like PayPal or Dharma Merchant Services) means you can use the same merchant account for multiple aspects of your business. -Excellent, responsive customer service. Cons -Needing to set up a new credit card processor requires an extra step (could also be a "pro" too). -Social sign on and other plug-ins not available as of September 2013 (Facebook, Twitter and other social share widgets are featured on every personal fundraising page though) If you're looking for a way to take a walk-a-thon or other event online and raise more money, DoJiggy should be at the top of your list. Many of the success stories here were built on DoJiggy: http://suzanneoehler.com/category/success-stories/