DonorPoint

RATING:

4.2

(20)

About DonorPoint

Marketplace by Big River Online is a cloud-based fundraising software for nonprofit organizations. The solution is used by small to midsize art museums, zoos and small start-up nonprofits. The solution is designed to raise money online by creating beautiful and dynamic fundraising pages. Real-time analytics reveals trends and action items to help the organization nurture its relationship with the audience. Marketplace offers a user-friendly interface that enables non-technical fundraisers to create optimized donation pages that increase conversion, decrease abandonment, and provide an engaging experience for donors. Built-in automation capabilities reduce administrative burden by sending receipts, alerting recurring donors about expiring payment methods, and much m...

DonorPoint Pricing

Starting price: 

$500.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Contact record
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DonorPoint Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

5

Functionality

4

Most Helpful Reviews for DonorPoint

1 - 5 of 20 Reviews

Brian

Insurance, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best Lead Generation Ever

I absolutely love it. My business wouldn't be anywhere near of what it is now without this lead generation software. This software essentially made me change my life around and give me more financial freedom than ever before. I will never stop using it.

PROS

I love the quality of the insurance lead as well as the price being extremely competitive in the market.

CONS

I don't like the small offering of filtering they use. There are only 3 different lead generators I can buy form and I wish there were more. However, those 3 alone have brought me great success with just those.

Cathy

Hospital & Health Care

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2015

A Great Product

PROS

It works very well whenever we need to use it. It's very simple to get started with, and you'd have to be an absolute idiot not to be able to use it easily just from the start. Seriously, it's very very simple to use.

CONS

Nothing, really, that I can think of, as it has always done whatever we needed it to. Maybe it needs to be updated occasionally, as all products do, but that would be about all I can think of.

Triwit

Higher Education

Used free trial

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2015

Marketplace from American Public Media

PROS

Marketplace pools together thousands of mutual funds from Vanguard, Fidelity, Janus etc. Many funds are provided without sales or transaction fees. Also, easy-to-read statement that summarizes the holdings.

CONS

It is very hard to call in when you need help. Also, the emails are never replied.

Robert

Non-Profit Organization Management

Used free trial

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2015

RJ Reviewed

PROS

Ease of use and superior customer service as well as the technical department, which does very well in solving technical problems.

CONS

Sometimes when you call customer service there is a waiting period that is longer than I normally accept.

Saurabh

Civic & Social Organization

Used free trial

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2015

Lake Forest Consulting

PROS

Transparency. This product and vendor connection as well as just having a platform that is transparent.

CONS

This product sometime seems heavy and bulky. We need to be able to quickly move through it.